Community Engagement Specialist

Community Engagement Specialist

The Community Engagement Specialist supports Omatochi's outreach and event efforts across CalAIM programs, hiring initiatives, and community-based activities. This is an entry-level, field-focused role responsible for increasing community awareness, supporting event execution, and generating leads that are referred to the appropriate internal teams (ECM or Community Supports) for follow-up.

Core Responsibilities

1. Community Outreach (CalAIM Programs)

• Conduct outreach activities in the community to increase awareness of Omatochi's services.
• Represent Omatochi at tabling events, community events, and local activations.
• Share basic information about Enhanced Care Management (ECM) and Community Supports (CS) programs.
• Identify prospective clients and refer all interested individuals directly to the appropriate team (ECM or CS) for follow-up.
• Distribute educational materials and answer general questions about services and eligibility.

2. Event Support & Execution

• Assist in the coordination and execution of events, including:
• Senior Wellness Fairs
• Aging Well Expos
• Community resource events
• Support event setup, breakdown, and on-site logistics.
• Engage with attendees and help collect contact information for follow-up.
• Track attendance and assist in documenting event outcomes.

3. Hiring Event Support (Recruitment Pipeline)

• Support hiring events such as:
• Career fairs
• Open interview days
• Community recruitment events
• Engage with potential candidates and share basic information about caregiver roles.
• Collect candidate information and refer interested applicants to Recruiting for next steps.
• Assist in promoting open roles within the community.

4. Lead Capture & Referral Coordination

• Collect accurate contact information from community members and potential candidates.
• Ensure all leads are properly documented and submitted in a timely manner.
• Route:
• Client leads to ECM or CS teams
• Candidate leads to Recruiting team
• Maintain clear communication with internal teams to ensure smooth handoffs.

5. Community-Based Organization (CBO) Engagement Support

• Assist in identifying and engaging with local community-based organizations, nonprofits, and resource partners.
• Represent Omatochi during initial outreach or community meetings with partner organizations.
• Help maintain a list of active community partners and track engagement activities.
• Support coordination of joint events, outreach efforts, or resource-sharing opportunities.
• Share information about Omatochi's programs and direct any partnership inquiries to leadership or appropriate internal teams.