Remote Tier I Service Desk Associate for Veterans

GovCIO

Remote job

GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver first‑tier technical support to Veterans and VA providers. The role covers mobile device setup, application support, login troubleshooting, and basic hardware/software issues across iOS, Android, Windows, and web solutions. The technician will prioritize service excellence, guide non‑technical users, and maintain high CSAT while documenting actions in ServiceNow. #J-18808-Ljbffr GovCIO

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Vacancy posted 3 days ago

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