ACCOUNT MANAGER

Responsibilities

WHO WE ARE:

Palmetto Lowcountry Behavioral Health (a Universal Health Services facility)serves the state of South Carolina with a broad range of psychiatric and substance abuse services.  Located on the beautiful Ashley River near Charleston, SC, Palmetto Lowcountry Behavioral Health lends a helping hand to people struggling with mental health and substance use disorders.

Our Treatment Programs and Services:

At Palmetto Lowcountry Behavioral Health, we strive to provide individuals with compassionate treatment that serves as a foundation for continued hope, healing and recovery. Our facility offers a broad range of inpatient and outpatient treatment options for adolescents, adults and senior adults. The goal of our programs is to help patients stabilize as quickly as possible and return home with new coping skills.

Every one of our programs provides highly individualized treatment tailored to meet the needs and goals of each patient based on a review of their history, assessments and input from the patient, family and referral source. Treatment is provided by a multidisciplinary team of psychiatrists, therapists, nurses, social workers and mental health technicians.

Our treatment team is experienced in caring for those with suicidal or homicidal thoughts, substance use disorders, co-occurring disorders, mood and anxiety disorders and trauma-related issues.  After completing a program, patients may transition to a less intensive level of care for continued progress and reduced risk of rehospitalization. Yoga is a component of all our inpatient and outpatient programs.  Our age specific and specialty treatment programs include:  - Adolescent programs - Adult programs - Specialty programs.

- Trauma Recovery Program:  The Trauma Recovery Program is a specialty program offered to those who have experienced a traumatic event. With a focus on how trauma relates to emotions, the environment, trust and the brain, this group program can assist people struggling with depression, bipolar disorder, post-traumatic stress disorder, panic disorder and/or obsessive-compulsive behavior due to trauma.

- Military Personnel Support:  The Patriot Support Program provides specialty treatment to service members, veterans and their family members. Treating behavioral health issues related to military service, from PTSD and depression to substance use and complex trauma, our dedicated staff of psychiatrists and therapists provides high-quality care, programs and services to support veterans and family members in our tailored programs.

JOB SUMMARY:

The Business Development Representative (Account Manager) directly serves as the liaison between the facility, the community, and referring agencies.  The Business Development Representative (Account Manager) is directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods. 

Experience in the mental health or general healthcare fields preferred.

In collaboration with the Director of Business Development and Business Development Team, the Business Development Representative (Account Manager) presents a positive and professional public image of the facility within the community.  The Business Development Representative (Account Manager) is responsible for the implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals.  The Business Development Representative (Account Manager) must be able to demonstrate tact, resourcefulness, patience and dedication in a fast-paced environment.

Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development.  This is not a remote position.

BENEFITS: 

• Career development opportunities across UHS and our 300+ locations!
• Diverse programming to expand your experience
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Employee Assistance Program
• 401(K) with company match and discounted stock plan
• Pet Insurance
• SoFi Student Loan Refinancing Program
• Tuition Assistance
• Employee Referral Program

More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services (UHS):

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Bachelor’s degree in marketing, business or related field required.  Experience may be evaluated on a case-by-case basis in lieu of a degree.

Experience: Prior marketing and/or sales experience within a behavioral healthcare setting highly preferred.  Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.

Licensure/Certification: Must possess a valid Driver’s License

Knowledge: Prefer knowledge of the greater Charleston, SC metro area and behavioral health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming.  Must possess demonstrated business development concepts,  sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel up to 75% on the road, including overnight travel as required.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.  If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.