Radio Subscriber Programming & Installation Technician

Job Responsibilities:

• Custom Codeplug Development: Work with team leads and customer representatives to develop, modify, and implement custom programming and codeplugs using Customer Programming Software (CPS), Radio Management, and cloud-based provisioning tools (such as RadioCentral).
• ID & IP Administration: Manage and configure individual unit IDs, radio set identifiers (such as AID, UID), and unit IP addresses.
• Astro Core Management: Systematically update subscriber information in the ASTRO Core Provisioning Manager to maintain accurate databases and prevent data duplication.
• Security & Encryption: Use Key Variable Loaders (KVL) to load and manage encryption keys (including OTAR - Over-the-Air Re-keying) and clear keys when devices are retired or serviced.

Skills:

• Radio Programming Tools: Proven experience with CPS, Radio Management, or RadioCentral.
• LMR & RF Foundations: Strong understanding of Land Mobile Radio (LMR) concepts, P25 digital and analog systems, RF cabling, connectors, and antennas.
• Test Instrumentation: Familiarity with RF test equipment, including wattmeters, service monitors, and multimeters.
• Hardware Assembly: Proficiency with basic hand tools and the mechanics of physical mounting, rack installation, and cable building.
• IT Literacy: Strong computer literacy, including proficiency with MS Office, Google Suite applications, and ticketing databases.

Education/Experience:

• Experience: Minimum of 2+ years of hands-on experience in LMR, RF systems, radio communications, public safety communications, network administration, or electronics.
• Education: High School Diploma or equivalent required. A technical degree or vocational certification in electronics or telecommunications is preferred.
• Licensing: Must possess a valid driver’s license and maintain a clean driving record.