Customer Service Representative - State Farm Agent Team Member

Role Description As a Customer Service Representative - State Farm Agent Team Member with Steve Frantz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Benefits Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $40,000.00 - $70,000.00 per year We are an established, growth-oriented agency with a team of highly motivated individuals. Our fun, energetic environment is an enjoyable place to work. We mentor team members and prepare them for successful careers. If you're willing to work hard and expect results, we want to meet you and discuss the opportunity. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Trussville. Our office is open 8:30-5:30. Our agency has received awards including: Ambassador Travel and Legion of Honor. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr