Sales Associate

Position Overview

Now Hiring: Sales Associate

Amber Hospitality Group The Yorkmont

Lead Sales. Build Relationships. Create Unforgettable Experiences.

Amber Hospitality Group is a growing hospitality company specializing in luxury weddings and special events. With nearly 10 years in business and approximately 2000 successful weddings our venues are known for exceptional service beautiful celebrations and a highly personalized client experience.

Our Charlotte venue The Yorkmont is seeking an experienced Sales Manager to lead our sales efforts develop a high-performing team and help prospective couples turn their vision into an unforgettable wedding experience.

This is an exciting opportunity for a sales leader who thrives in a relationship-driven environment knows how to close high-value business and enjoys balancing sales strategy team leadership client experience and day-to-day operations .

Quick Facts

• Location: Charlotte NC Onsite

• Employment Type: Full-Time

• Reports To: Head of Sales

• Schedule: 10:00AM6:00 PM

• Schedule Flexibility: Primarily business hours with occasional evening and weekend support

• Travel: 510% occasional travel between locations or for company events

• Compensation: $70000$80000 base commission depending on experience

• Benefits: PTO and Holiday Pay

What Youll Do

Drive Sales & Revenue

• Own the sales process from the initial inquiry through signed contract.

• Conduct engaging in-person and virtual venue tours that showcase The Yorkmont and create excitement around the clients wedding vision.

• Build strong relationships with couples and confidently guide them through venue options pricing packages enhancements and available dates.

• Qualify leads based on budget guest count event vision timeline and venue fit.

• Develop and execute strategic follow-up plans to maximize inquiry-to-booking conversion.

• Consistently work toward and exceed sales and revenue goals.

• Identify opportunities to increase booking value through upgrades enhancements premium dates and additional services.

• Maintain an accurate sales forecast and proactively communicate pipeline activity and opportunities to leadership.

Manage the Sales Pipeline & CRM

• Maintain accurate and up-to-date CRM records sales pipelines contracts and client communications.

• Monitor key sales metrics including lead response time conversion rates booking pace average booking value and revenue.

• Review pipeline activity regularly to identify opportunities challenges and areas for improvement.

• Prepare recurring sales reports and provide meaningful insights to executive leadership.

• Ensure timely and consistent follow-up with prospective and booked clients.

Elevate the Client Experience

• Deliver a polished responsive and personalized experience from the first inquiry through contract.

• Build trust with clients by listening to their needs and helping them navigate the decision-making process.

• Respond to inquiries and client questions with urgency professionalism and warmth.

• Partner with planning marketing and venue operations teams to create a seamless client journey.

• Help identify and resolve client concerns while maintaining the high service standards associated with a luxury hospitality brand.

Improve Processes & Operations

• Evaluate sales and operational workflows and identify opportunities to improve efficiency and performance.

• Develop and maintain standard operating procedures (SOPs) that support consistency and accountability.

• Leverage CRM systems project management tools and AI technologies such as ChatGPT and Microsoft Copilot to streamline workflows and increase productivity.

• Partner with leadership to implement new processes tools and strategies as the company continues to grow.

What Were Looking For

Were looking for a confident organized and relationship-driven sales leader who can close business coach a team and create an exceptional client experience .

Required Qualifications

• Bachelors degree in Business Administration Hospitality Management Sales Marketing or a related field; equivalent experience will also be considered.

• 5 years of experience in venue operations hospitality management luxury events sales or client service leadership.

• 24 years of consultative sales experience preferably within hospitality weddings events or luxury services.

• 2 years of experience closing high-value customer-facing sales.

• 2 years of supervisory or management experience leading and developing teams.

• Demonstrated ability to manage a sales pipeline and consistently follow through on leads and opportunities.

• Strong understanding of sales metrics forecasting conversion rates and revenue performance.

• Proficiency with CRM platforms Google Workspace and Microsoft Office.

• Working knowledge of AI tools such as ChatGPT or Microsoft Copilot and project management software.

• Exceptional communication organization follow-through and problem-solving skills.

• Ability to thrive in a fast-paced client-focused environment while managing multiple priorities.

Why Join Amber Hospitality Group

At Amber Hospitality Group youre not simply selling a venue youre helping couples create one of the most important celebrations of their lives.

Youll have the opportunity to:

• Make a direct impact on sales growth and business performance.

• Lead and develop a talented client-focused team.

• Build meaningful relationships with couples throughout their wedding journey.

• Work in a luxury hospitality environment where exceptional service matters.

• Help shape processes and systems as a growing company continues to expand.

Pay Range

USD $70000.00 - USD $80000.00 /Yr.

Required Experience:

IC