Continuous Improvement Manager

C.H. Robinson is the global leader in Lean AI supply chains. By bringing together expert people, industry-leading technology, and a disciplined operating model, we take on some of the toughest supply chain challenges and continuously improve how we deliver for our customers.

We’re seeking a Continuous Improvement Manager to help advance organizational excellence across our Finance organization by leveraging the principles of the Robinson Operating Model (ROM). In this role, you will lead strategic initiatives through a disciplined continuous improvement framework, partnering with stakeholders at all levels to remove friction, strengthen operational performance, and create smarter, more efficient ways of working. You’ll bring Lean or Six Sigma expertise, strong change management capabilities, and proven success leading multiple cross-functional initiatives as we raise the bar and keep the world moving forward, every shipment, every challenge, every day.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Identify and remove waste, friction, and frustration from Finance processes, creating mechanisms to proactively assess process effectiveness and efficiency

• Lead Business Process Management strategic initiatives that maximize customer value, increase operational efficiency, and improve volume throughput

• Support implementation of Finance operational strategy and planning in alignment with functional and enterprise priorities

• Partner with Analytics teams to create and improve operational performance reporting that provides leadership and employees with visibility into performance, workload, resources, and improvement opportunities

• Advance process automation and enabling technology by collaborating with technology partners and related resources to simplify work and improve outcomes

• Collaborate with business partners across functions to deploy tools, processes, and resources that support successful project implementation and sustainable change

• Manage relationships and communication across internal and external project resources, stakeholders, and senior leaders to keep initiatives aligned and moving forward

• Build accountability and engagement by motivating project teams, clarifying ownership, and reinforcing a continuous improvement mindset

• Create and deliver ongoing continuous improvement training, coaching, and development to strengthen capability across teams

• Drive an analytical culture that improves decision-making and increases efficiency, quality, profitability, and customer value

Required Qualifications:

• 6+ years of professional experience executing large, cross functional initiatives

• Minimum 3 years of experience using a continuous improvement framework within business operations such as Lean, Six Sigma or similar

• Minimum 3 years of project management experience

• Bachelor’s Degree from an accredited college or university

Preferred Qualifications:

• Certification in Lean, Six Sigma and/or related methodologies

• Experience using business and data analytics to drive continuous improvement

• Strong change management capabilities with emphasis on team behavior change

• Excellent planning and project management skills with strong ability to effectively manage multiple cross-functional projects simultaneously

• Thrive in an ambiguous work environment with minimal supervision and ability to make timely decisions

• Excellent verbal and written communication skills with the ability to tailor messaging to the appropriate audience

• Demonstrated leadership in a matrix organization, influencing without authority, conflict resolution skills, and ability to motivate and inspire team members to high performance levels

• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include

• • Prescription drug coverage

  • Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid observed holidays

• 2 paid floating holidays for U.S. hourly employees

• Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page