Inside Team Member (06086) - Berlin, MD

Inside Team Member

Berlin, Maryland

About Us

Team DelMarVa LLC is a Domino's Pizza franchise with locations in Maryland and Delaware. We are looking for team members that work well in team-oriented, fast-paced environments.

Job Description

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza-making and customer service.

All of our team members fill two roles: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas. As a CSR, you'll still help with pizza-making, but you'll be more focused on front-line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Team Member Responsibilities:

• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• Taking customer orders and up selling
• General cleaning & organization duties
• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Cash handling
• Keeping the customer area clean

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time there's something for everyone in-store.

Advancement

Many of our team members began their careers as crew members or delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

Summary Statement

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Perks of the Job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's in-store staff enjoy:

• Team member discounts on food and drinks
• Complementary crew meals on some shifts
• Flexible hours
• Fast career progression
• Training opportunities & rewards

Minimum Requirements and Expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

• An EXCEPTIONAL and POSITIVE attitude
• You must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
• Ability to stand for long periods of time: Most tasks are performed from a standing position.

General Job Duties For All Store Team Members

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

Exposure To

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.
• Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing

• Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.
• Far vision and night vision for driving.

Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Applicant Acknowledgement

I understand that if I am offered a position with Team DelMarVA LLC d/b/a Domino's Pizza or a subsidiary or affiliate thereof (the "Company"), I will be given an Arbitration Agreement to sign. Consent to the Arbitration Agreement means that, except as otherwise provided in the Arbitration Agreement, I agree that any employment-related legal dispute I may have with the Company including, but not limited to, any dispute concerning my application, employment, or the termination of my employment, must be resolved exclusively through arbitration. If I am offered employment, I understand that I will be provided an Arbitration Agreement that fully defines the disputes that are covered, describes the procedures for arbitration, and provides information on obtaining the rules and procedures that would govern any arbitration procedure so that I may review these rules and procedures. The Arbitration Agreement will have an opt-out provision that allows me to opt-out of the Arbitration Agreement within