Dispatcher

Job Description Pay: $45,000.00 - $65,000.00 per year Dispatcher Carter’s Plumbing, Heating & Cooling - White Lake, MI Top Candidates will be reliable and possess a “customer first” work ethic along with a passion for providing our customers with the best solutions possible. AtCarter’s Plumbing, Heating & Cooling, we don’t just offer jobs — we build careers rooted inintegrity, teamwork, and growth. Proudly located inWhite Lake, MI, we’ve built a reputation for deliveringtop-tier Plumbing serviceacrossOakland County and surrounding areas— and that starts with taking great care of our people. We’re currently looking for an experienced and drivenDispatcher to help support ourongoing growthand uphold the quality our customers have come to expect. Here, you’ll find afamily-oriented work environmentwhere your contributions are valued, your goals are supported, and your success is celebrated. If you're passionate abouttechnical excellence, customer satisfaction, and being part of atight-knit, high-performing team—you belong at Carter’s. Benefits 401(k) with Company Match Medical, Dental, and Vision Insurance Paid Holidays Paid Time Off (PTO) Parental Leave Yearly Performance Reviews Responsibilities Daily scheduling of field service technicians Direct interaction with customers in need of service Answer inbound calls Make outbound calls to schedule service and solicit customers for future business Dispatch technicians to jobs Helping team members with side tasks Maintain customer database Provide BEST IN CLASS customer service This position is a great opportunity for someone with an interest in operations, customer service, or a future in management. Qualifications 5+ years of dispatching experience Desire to achieve goals, both personal and professional Hard work ethic and willingness to work OT when necessary Strong team mentality Experience in a customer service role where the phrase “customer first” was practiced daily Experience with Service Titan system is a must Experience Requirements Plumbing: 3 years (Required) Service Titan: 2 years (Required) #J-18808-Ljbffr