Team Captain Apparel

Job Title Team Captain – Apparel Overview Lead the Apparel department by delivering an engaging shopping experience rooted in product knowledge and athlete connection. Coach teammates, drive sales, and ensure athletes feel confident in their selections. Job Duties & Responsibilities Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs (customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Collaborate with the SM and ASM to develop 30‑60‑90 day plans supporting business priorities for assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets in accordance with budgets and financial goals. Execute plans and adjust as needed using independent judgment and analysis of effectiveness. When sole leader, act as Head Coach and perform general store oversight including opening and closing, front‑end and cash office functions, teammate supervision, etc. Communicate departmental goals, plans, and workload to direct reports on a daily/weekly basis, maximizing efficiencies. Monitor progress against plans, pivot as required to maintain uninterrupted operations and athlete support while meeting payroll and financial goals. Develop effective schedules for direct reports and adjust to meet athlete traffic demands and operational needs. Build and lead a strong, effective team that delivers positive athlete experiences. Sourcing, interviewing, hiring, onboarding, and retaining appropriate numbers of direct reports in the area(s) of oversight. Ensure teammates are properly trained, coached, and given feedback, development, recognition, and motivation throughout their lifecycle. Conduct performance management including annual reviews, promotional recommendations, and accountability for compliance with policies and procedures. Create a store environment where teammates and athletes are always welcome and treated with respect. Adhere to and enforce established safety, loss prevention, and standard operating procedures and external governing entity laws/guidelines. Hold teammates accountable for failing to meet or comply with expectations. Qualifications High School Diploma or Equivalent. 1‑3 years of experience in a retail or customer‑facing role. Previous people‑leadership experience preferred. Virtual Requirements All virtual interviews require cameras to be on. AI tools are not permitted during any part of the interview process. Offers are contingent upon a satisfactory background check, which may include ID verification. If you need accommodations, please let us know. #J-18808-Ljbffr