Sr. Customer Success Manager

Let's Create Simple, Lovable Technology Together

We are on a mission to transform the insurance industry one conversation at a time. We love the challenge and are excited to make a powerful impact together.

What Is Hi Marley?

Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while encouraging customer loyalty through delightful interactions.

Join a Company That Genuinely Cares About You

When you join Hi Marley, you join a team that aligns to a common purpose, embraces diverse backgrounds and world views and has a genuine curiosity and interest in each other, our customers and the insurance industry.

Core Values

Our core values define how we treat people and how we want to be treated. It is how we behave that unites us.

Max Courage

We encourage our team, our customers and their customers to dream big, try new ideas and take measured risks.

Be Humble

We promote a culture of humility, empathy and openness to learn from anyone, anywhere.

Ubuntu: "I am because we are"

True success is being part of a purpose much bigger than any single individual or company.

Benefits & Perks

Exceptional employees deserve exceptional benefits. We aim to support our employees with the resources and flexibility to help them succeed at work and home. And we're always seeking out opportunities to expand our offerings.

Open Vacation Policy

Take the time you need when needed. We mean it!

Generous Coverage

Benefit eligibility begins on day one! HSA, FSA, vision, dental, short-term and long-term disability and low-cost healthcare options are available to all employees!

Life Insurance

Should anything happen, our life insurance policy pays three times your annual salary to aid your loved ones.

Paid Parental Leave

The arrival of a child is an exciting occasion, so we give you the time you need to spend with your family.

Financial Benefits

We care about helping you build your future. Have financial confidence with our competitive stock options and 401(k) match.

Ongoing Learning

We are a growth-minded organization and encourage continuous learning through investments in your professional development.

Wellness

Enjoy monthly stipends to use on the wellness and lifestyle options you find meaningful.

Referral Bonus

We generously reward you for harnessing the power of your network with no cap on the number of referrals you can make.

Events & Entertainment

Our events provide fun opportunities for employees to build meaningful relationships.

Diversity, Equity & Inclusion

We are committed to creating and fostering a culture of belonging through diversity, equity and inclusion. Hi Marley is dedicated to being a place where everyone feels seen, heard, included, valued and celebrated for what makes them unique. We are always striving to create a truly lovable work life for our employees.

Learn how Hi Marley got its start and about our growth throughout the years.

Explore Our Story