We are expanding the Customer Success team and looking to add more Funnelers - join the ride! As a Strategic Customer Success Manager at Funnel, you will own a portfolio of global enterprise-level customers and work closely with our Strategic Account Managers to build... 
Suggested
Immediate start

Funnel

Boston, MA
19 hours agonew
 ...every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond...  ...how we empower creators to own their own destiny. As a Strategic Customer Success Manager (CSM) you are a strategic thought leader in supporting... 
Suggested
Hourly pay
Holiday work
Gangs
Flexible hours

Klaviyo

Boston, MA
20 hours ago

$105k - $157k

 ...Smartsheet is looking for a Manager of Customer Success, Strategic Accounts to help build and scale our Customer Success team. The right candidate is an  experienced manager with a proven ability to create programs to drive the customer adoption lifecycle throughout all... 
Suggested
Remote job
Holiday work
Full time
Temporary work
Local area
Flexible hours

Smartsheet

Boston, MA
5 days ago
 ...quantifying impact, we free engineering teams to solve customer and business problems. As a Customer Success Manager at Split, this individual is responsible for...  ...listener, proactive customer champion and strategic advisor. The ideal candidate will be based in... 
Suggested
Temporary work
Local area
Remote job
Work from home
Flexible hours

Split

Boston, MA
20 hours ago
Cloud cost management is one of the biggest challenges organizations face today. As cloud adoption...  ...it in real time according to our customers' business structures, lets customers view...  ...: CloudZero is looking for Customer Success Manager (that will join our team in August... 
Suggested

CloudZero

Boston, MA
18 hours agonew
 ...are. Learn more about DEI at Seismic here. As our Senior Customer Success Manager you will drive product adoption, highlight best practices...  ...and issues into a set of business requirements Provide strategic guidance, best practices, and expertise related to... 
Suggested
Work experience placement
Remote job
Shift work

Seismic

Boston, MA
3 days ago
 ...Tines is about delivering exceptional customer experiences, while creating a company culture...  ...office is located. The Customer Success Manager role will play a critical part in the...  ...a renewal plan and delivering a strategic message to analysts, management, and the... 
Suggested
Remote job

Tines

Boston, MA
18 hours agonew
 ...Benchling believes in putting our customers at the center of everything...  ...renewal rates, and Customer Success is an essential part of this...  ...Global Customer Success Managers with experience in Life Sciences...  ...Sales teams to help our most strategic customers enhance the value of... 
Suggested
Summer holiday
Local area
Immediate start
Remote job
Home office
Flexible hours

Benchling

Boston, MA
20 hours ago
 ...results. We are driven by our passion for success and we are proud to deliver best-in-...  ...participate as a collaborative member of the Customer Success team and would be responsible...  ...service opportunities. The Customer Success Manager functions as our customers' trusted... 
Suggested
Remote job
Worldwide

Global Payments, Inc.

Boston, MA
20 hours ago
 ...healthy habits. From chronic condition management to remote patient monitoring and...  ...build the future of healthcare. As a Customer Success Manager, you will play a pivotal role...  ...Reporting to the Team Lead, you will employ strategic customer success techniques and... 
Suggested
Holiday work
Remote job
Flexible hours

Withings

Boston, MA
18 hours agonew
 ...from and display. We invite confirmed customers to leave feedback, which results in reliable...  ....  About the role – Customer Success Manager Accountable for the overall retention...  ...~ Commercially and technically savvy. Strategic mindset and ability to navigate complex... 
Suggested
Local area
Work from home
Worldwide
Home office
Monday to Friday

Feefo Holdings Ltd

Boston, MA
20 hours ago
 ...Job Description Crayon is seeking a dynamic and motivated Customer Success Manager to join our team. The primary responsibility of this role...  ...engaging executives and can speak to how Crayon fits into strategic goals and initiatives with credibility High Wattage. You... 
Suggested
Temporary work

Crayon

Boston, MA
2 days ago
 ...outcomes. Following multiple successful funding rounds and the...  ...the Mid-Market. Within the customer success team, you'll find a...  ...Responsibilities: Understand customers' strategic objectives and priorities....  ..., training, and project management; to deliver against... 
Suggested
Temporary work
Remote job

Cognism

Boston, MA
7 days ago
 ...past 18 months, we scaled our customer base from 0→250 for a SaaS...  ...their ongoing and expanding success with EvenUp. Platform Enthusiast...  ...customers and end-users. Strategic Guide: Document use cases,...  ...in customer success, account management, or a related role.Stellar problem... 
Suggested
Holiday work
Contract work
Remote job
Home office
Flexible hours

EvenUp

Boston, MA
13 days ago
 ...technology to deliver multilingual, digital customer experiences at scale. While our core...  .... What You’ll Do As a Customer Success Manager, you will be responsible for ensuring...  ...strong relationships, providing strategic guidance, and serving as a trusted advisor... 
Suggested
Holiday work
Temporary work
Local area
Remote job
Work from home
Flexible hours
Shift work
2 days per week

Lilt

Boston, MA
25 days ago
 ...is hiring! ISS seeks a Client Success professional to join our...  ...internal data team to facilitate custom client requests Assist the...  ...Accounts teams in preparing for strategic client meetings, as well as...  ..., Key Accounts Create, manage, and close all client renewal... 
Holiday work
Contract work
Local area
Flexible hours

ISS Market Intelligence

Boston, MA
20 hours ago
 ...Job Description Job Description Our client is an industry-leading SaaS company helping customers easily organize and manage legal documents. As Customer Success Manager, you will report to the Director of Customer Success and support your business book from onboarding... 
Remote job
Holiday work
Contract work
Immediate start
Home office
Flexible hours

HR Pals

Boston, MA
4 days ago
 ...Job Description Job Description The role of a Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support... 
Holiday work
Work experience placement
Local area
Remote job
Worldwide

Canonical - Jobs

Boston, MA
19 days ago
 ...the future for you &##128578; Onboard customers and make sure they are “healthy” along the...  ...): Here, you'll meet either the Hiring Manager or a team member of a similar level to...  ...responsibility and ownership to drive the success of our business. Driven by Impact &... 
Remote job
Worldwide

Polar Analytics

Boston, MA
13 days ago
 ...ambitions.   About the role: The Strategic Area Manager delivers Intracept System training to...  ...the Relievant sales team to achieve successful clinical outcomes for patients. As an...  ...: Partner with the sales team and customers to achieve successful clinical... 
Worldwide
Flexible hours

Boston Scientific

Boston, MA
20 hours ago
 ...looking for a talented Regional Sales Manager to drive sales as we work towards creating...  ...and industry influencers within large strategic customer accounts Break into and drive large,...  ...with other members of the customer success team, engineering and product teams to... 
Immediate start

Verve, Inc.

Boston, MA
18 hours agonew
 ...and to stop worrying about marketing and customer retention. Founded in 2006, Steer by...  ...launched a complete Customer Relationship Management (CRM) marketing suite, complete with...  ...Overview Steer is looking for a Customer Success Manager to serve as a trusted advisor... 
Remote job
Local area
Flexible hours

Steer

Boston, MA
5 days ago
 ...Main Responsibilities: Ownthe voice of the customer by developing and maintainingcustomer relationships...  ...Atleast 5 years of experience in customer success. Workingexperience in the cyber industry must Ifyou managed CS in the past Itis a great advantage... 

YozmaTech

Boston, MA
26 days ago
 ...growing companies in media technology - with customers across the media and entertainment...  ...realization, handling customer escalations, and managing the renewal process. This is a high-...  ...leader with experience in customer success for software companies, particularly with... 
Worldwide

Signiant

Boston, MA
1 day ago
**Retail Success Manager** at NewStore Boston - Remote NewStore is the essential omnichannel...  ...remarkably intuitive iPhone apps. NewStore customers include brands such as Burton...  ...our customers. * Develop and execute strategic plans to achieve set metrics * Analyze... 
Remote job
Outdoor
Flexible hours

NewStore, Inc.

Boston, MA
2 days ago
 ...operator who can scale out our US region Customer Success team. They will be focused on growing...  ...build long-term relationships with our strategic customers. Reporting to the SVP, of...  ...additional products to the customer ~ Manage critical escalations operationally ~... 

Nexthink

Boston, MA
12 days ago
 ...individual to join our team as a VP of Customer Success. This role will be instrumental in...  ...Customer Success will be responsible for managing customer relationships, ensuring customer...  ...skills, with the ability to think strategically and make sound decisions. A customer... 
Remote job

Jobot

Boston, MA
2 days ago
 ...'s largest institutions to local firms, manage and account for their investments using...  ...products and services. Job Description Strategic Account Manager, Insurance Location(s...  ...Diversity Training: Hands-On, Team-Customized, including SS&C University Extra... 
Holiday work
Work experience placement
Casual work
Local area
Flexible hours

SS&C Technologies

Boston, MA
3 days ago
 ...industry- leading NPS score of 91, customers experience frictionless,...  ...?   As a Customer Success Engineer (CSE), you will be...  ...collaboration with product management, engineering, and account management...  ...and/or solution design or strategic consulting  ~ In-depth... 
Remote job
Worldwide

HYCU

Boston, MA
14 days ago
 ...Director Customer Success Management About the Company Innovative cloud platform for web development & hosting Industry Computer Software Type Privately Held, VC-backed Founded 2015 Employees 201-500 Funding $200+ million Categories... 
Remote job

Confidential

Boston, MA
1 day ago