Service Engineer
Zhejiang Deman Machine Co., Ltd.
- Bachelor's degree in Mechatronics, Mechanical Engineering, Electrical Engineering, or a related field.
- At least 2 years of proven experience in on-site installation and commissioning of industrial machinery, preferably within the flat glass processing or similar industry.
- Strong mechanical and electrical aptitude, with the ability to read and interpret technical drawings, schematics, and manuals.
- Proficiency in troubleshooting mechanical, electrical, and control system issues, utilizing diagnostic tools and techniques.
- Experience and understanding of Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) systems.
- Excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and other stakeholders.
- Ability to work independently with minimal supervision, as well as collaboratively within a multidisciplinary team environment.
- Commitment to upholding safety standards and protocols in all aspects of job performance.
- English language proficiency at least equivalent to B2 level, both written and verbal.
- Conduct on-site installation, commissioning, and testing of flat glass processing machines in accordance with company standards and client requirements;
- Provide technical assistance and guidance to customers during the installation and commissioning process to ensure smooth operation and optimal performance of the equipment;
- Troubleshoot and resolve any mechanical, electrical, or technical issues that may arise during installation or commissioning, collaborating with the engineering team as needed;
- Offer training sessions to customers on the operation, maintenance, and safety protocols of the installed machinery;
- Establish and maintain strong working relationships with customers, addressing any concerns or inquiries they may have regarding the equipment or its operation;
- Document installation and commissioning procedures, including equipment configurations, troubleshooting steps, and customer feedback, to facilitate continuous improvement and knowledge sharing within the organization;
- Coordinate closely with project managers and sales teams to ensure seamless project execution and customer satisfaction.
Vacancy posted 2 days ago
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