Maintenance Engineer I (On-Call)

Why Us?

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.

At Hotel Zags, we embrace:

• Zag When Others Zig - A creative, unconventional spirit that thrives on the unexpected
• Nature, Art & Play as Design Principles - Living walls, local art, and a gear shed that redefine the hotel stay
• Active Urban Oasis - Bikes, boards, cameras, and bocce in the heart of downtown Portland
• Retro-Modern Local Identity - 1960s geometric form meets Portland's contemporary creative culture
• Community Courtyard Living - Fire pits, games, s'mores happy hour hospitality built around gathering

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Zags and align with Sage Hospitality's commitment to genuine, meaningful connection.

Job Overview

Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Perform all essential functions of Maintenance Technician 1 plus special skills in a particular trade: plumbing, electrical, carpentry, HVAC in an efficient, safe, accident-free manner.

Responsibilities

• Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC.
• Perform all essential functions of a Maintenance Technician 1.
• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings).
• Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
• Make rounds of the hotel property to ensure everything is in working order.
• Clean and maintain all equipment and work areas.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program.
• Complete work order request forms on a daily and timely basis.
• Report any unsafe conditions to leadership.

Qualifications

Education/Formal Training

High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction

Experience

Minimum four years experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance.

Knowledge/Skills

• Must have basic working knowledge in the following areas: general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures, and tiling painting -prep to finish basic carpentry groundskeeping.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to read written communiques, LED read-outs, meters, and computer screens.
• Must be able to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
• Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
• Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
• Must be able to lift 75lbs. throughout an 8-hour shift.
• Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
• May be required to drive.

Environment

Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.

Benefits

Departure offers perks that are comparable to progressive employers.

• 401k matching for all our associates.
• Our location is right next to the center of all for MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work.

Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Restaurant Group that await you.