IT Manager

DescriptionWe are looking for an experienced IT Manager to lead daily technology operations and support a reliable, secure infrastructure for the organization in Houston, Texas. This role oversees core systems, network performance, and end-user computing while driving consistent service delivery across the business. The ideal candidate brings strong technical leadership, practical problem-solving skills, and the ability to align IT operations with organizational needs.Responsibilities:• Direct the administration and ongoing improvement of enterprise systems, including user access, directory services, and core infrastructure platforms.• Oversee network operations and connectivity by managing Cisco-based environments and resolving performance or availability issues.• Develop and maintain backup and recovery strategies to protect business data and ensure system resilience.• Manage the deployment, maintenance, and lifecycle planning of computer hardware across the organization.• Establish and enforce configuration standards to improve system consistency, security, and operational efficiency.• Lead troubleshooting efforts for complex technical incidents and coordinate timely resolution for infrastructure-related problems.• Supervise IT support activities, prioritize operational needs, and guide team performance to meet service expectations.• Evaluate existing technology environments and implement upgrades or process improvements that strengthen reliability and scalability.Requirements• Demonstrated experience managing IT operations, infrastructure, or technical support functions in a leadership capacity.• Hands-on knowledge of Active Directory administration, including user management, permissions, and system policies.• Strong understanding of backup technologies and disaster recovery practices within a business environment.• Experience supporting Cisco technologies, including network hardware, connectivity, and related infrastructure components.• Working knowledge of computer hardware installation, maintenance, troubleshooting, and replacement planning.• Familiarity with configuration management principles and the ability to apply standardized controls across systems.• Proven ability to diagnose technical issues, manage priorities effectively, and communicate clearly with stakeholders.Job typePerm