Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:

With 17 years in business, our agency is proud to be a trusted part of the Woodburn community. Our dedicated team of 15 members works together to deliver exceptional service and support for our customers’ insurance needs.

We offer valuable employee perks, including a licensing bonus, PTO, 401K, health insurance, and monthly bonus opportunities. Our agency also prioritizes professional growth and development, making this a great place to build a rewarding career.

As a graduate of the University of Minnesota Moorhead with a BA in Finance and a veteran of the North Dakota Army National Guard, I bring a disciplined, service-oriented approach to our business. We are proud to give back to the community by supporting local schools, non-profit organizations, and events like the North Marion Half-Time Half-Court Shot since 2007. We’re also active members of the Woodburn Chamber of Commerce.

Our office culture is rooted in teamwork, growth, and a shared mission to educate and assist our customers with care and professionalism. We operate like a close-knit family, celebrating our successes and supporting each other as we work towards common goals. If you’re looking for a workplace where you can grow, make a difference, and be part of a supportive community, we’d love to have you join our team!

ROLE DESCRIPTION:
Justin Stearns - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.