Box Office Ticket Agent - Citizens House of Blues Boston

Responsibilities Cash Handling; Bank Procedures and Check-out Procedures Maintain superior customer service both in person and over the phones Answer phone with prompt and courteous attitude Guest Relations Will Call Window Running Ticket Program on Computer for Sales Processing Opening and Closing Paperwork Knowledge of Talent and Entertainment Have a positive attitude Keep a clean, well-groomed appearance Required Qualifications Working Knowledge of Phone Handling, Cashiering, Customer Service Entry level knowledge of basic computer operation and Point of Sales systems Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment High School Diploma Preferred Qualifications Previous Ticketing experience Working knowledge of Windows based PC programs Physical Demands / Working Environment Working environment is fast-paced Position requires repetitive use of arms for answering busy phones and typing Equal Employment Opportunity Statement We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state, or local law, rule, ordinance or regulation. We will also accommodate individuals with disabilities and religious accommodations as required by law. #J-18808-Ljbffr Dormont Manufacturing Co