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Senior Call Center Leader - CX & BPO Ops

MCI Careers

MCI Careers is seeking an Experienced Call Center Manager in Wichita, Kansas, to oversee contact center operations, drive performance, and ensure client satisfaction. The ideal candidate has a Bachelor's degree, extensive experience in contact center management, and strong leadership skills. You will lead teams, analyze performance data, and implement strategies for continuous improvement while fostering employee engagement and development. #J-18808-Ljbffr

Vacancy posted 1 day ago
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