Customer Service Representative

SRS Distribution

SRS Distribution - 123 B & C Graham Avenue - Responsibilities: Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person; Provides product information, resolves issues efficiently, and maintains accurate customer records; Engages walk-in customers with exceptional counter sales support and collaborates with sales, drivers, and warehouse teams to ensure timely order fulfillment; Manages phone inquiries professionally, processes transactions in the ERP system, and contributes to sales growth by identifying new opportunities; Upholds company values, ensures compliance, and uses bilingual (English/Spanish) skills to enhance customer experience and expand reach

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Vacancy posted 3 days ago

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