Tier 1 Business Services Specialist II SC, FT40

Patient Account Representative

Note: This is a full-time position.

Responsible for all aspects of assigned patient accounts after charge entry to final resolution.

Essential Functions

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Greet and check in patients to include: maintaining pre-authorization, and collecting co-pay, co-insurance and other balances owed
• Verify and update insurance information and demographics
• Make/pull patient charts
• Check/Review insurance eligibility
• Resolve patient balance related questions
• Determine and review financial responsibilities and insurance coverage with patients
• Review surgery costs and establishes payment plans for patient portion
• Obtain all precertification
• Respond to correspondence from payors and patients
• Schedule and register patients for surgery
• Distribute morning/afternoon surgery center schedules
• Distribute surgery schedule add on and cancellation correspondence
• Complete daily cash report and prepare deposits
• Respond to all correspondence from patients
• Receive deliveries
• Regular and predictable attendance
• Ability to work in a cooperative manner with others
• Perform other duties as assigned

Skills & Abilities

Education: High School Graduate or General Education Degree (GED).

Experience: Previous healthcare billing experience is preferred.

Computer Skills: Must be computer literate. Basic computer skills required. Must be able to type.

Campbell Clinic Benefit Summary:

Campbell Clinic offers a lucrative benefit package to support employees and their families.

• Medical / Dental / Vision Insurance
• HRA Option
• Flexible Spending Account
• Basic Life Insurance
• Voluntary Life Insurance Option
• Long-Term Disability
• Voluntary Short-Term Disability
• Accident Insurance
• Critical Illness Insurance
• 401(k) Plan Matching + Profit Sharing
• Employee Assistance Program
• Paid Time Off
• 8 Paid Holidays

Equal Opportunity Employer/Veterans/Disabled