Fruit Expert® - Customer Service & Production Associate

Job Description

Job Description

Who we’re looking for:

The Fruit Expert® - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit™ boxes, and cut fruit for Edible® treat products, following proper operational procedures. He or she also ensures Edible® service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience.

Positions:

Downtown Sacramento - Alkali Flat District
414 12th Street (corner of 12th and D)

• Build arrangements according to our brand standards
• Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes
• Wash, peel and/or cut various fruit to prepare for arranging
• Package arrangements or dipped fruit
• Performs cleaning tasks in accordance with the cleaning standards and works as a store team player; Clean work areas, equipment, utensils, and dishes
• Remove trash and clean kitchen waste containers
• Follows proper food sanitation and handling procedures
• Demonstrates a strong understanding of product knowledge and quality standards
• Welcomes and connects with every customer to provide excellent customer service
• Discovers customer needs and appropriately suggests products with every customer to enhance the customer experience
• Uses effective sales approaches and displays strong knowledge of product line; Effectively converts customer inquiries into sales
• Builds long-term relationships and builds the trust and loyalty of customers
• Responds to customer needs; Manages difficult customer situations in a calm and professional manner
• Takes responsibility to learn all aspects of the position
• Learns and demonstrates creating the Edible® Experience

And here’s what we think you’re like:

• High School Diploma or equivalent preferred
• Excellent customer service and communication skills
• Positive attitude
• Enjoys working within a team
• Enjoys working in a fast-paced environment
• Drive and determination
• Computer skills including Microsoft software and register skills
• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to stand, bend, reach and scoop throughout assigned shift
• Ability to write and speak English fluently
• SCHEDULING FLEXIBILITY -- WEEKENDS and HOLIDAYS (required)
• Possession of California Food Handler Certification (preferred)

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, religion, sex, sexual orientation, marital status, national origin, age, and disability, status as a veteran or being a member of the Reserves or National Guard.

We pride ourselves on our knack for innovation, our entrepreneurial spirit, and, above all, our shameless love for fruit. Each of our gifts and grab-and-go Edible® Treats is made fresh by a Fruit Expert® at one of our 1,200+ independently owned franchise locations right in your neighborhood. Whether it’s a birthday, a work milestone, a get-together with friends and family, or even just because, our assortment of freshly made gifts is just what you need to create spontaneous moments of goodness filled with extra sweet memories and lots of smiles!. The best part? You can choose to stop by for pickup, or we’ll hand-deliver it right to your doorstep!

Company Description

We pride ourselves on our knack for innovation, our entrepreneurial spirit, and, above all, our shameless love for fruit. Each of our gifts and grab-and-go Edible® Treats is made fresh by a Fruit Expert® at one of our 1,200+ independently owned franchise locations right in your neighborhood. Whether it’s a birthday, a work milestone, a get-together with friends and family, or even just because, our assortment of freshly made gifts is just what you need to create spontaneous moments of goodness filled with extra sweet memories and lots of smiles!. The best part? You can choose to stop by for pickup, or we’ll hand-deliver it right to your doorstep!\r\n\r\nNo matter the occasion, count on Edible® to always deliver unforgettable delights made with only the most delicious fruit and real, gourmet chocolate.