Commissioning Agent

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site. Within our business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The Project Embeds CQV governance from Day 1 so that design, procurement, and construction decisions are all informed by validation requirements ensuring the program is inspection‑ready by design, not by remediation. Our Values Safety first - Going home safe and well Client focus – Deliver on our promise Integrity – Always do the right thing Create opportunity – For our people to excel You’ll Be Responsible For Delivers delegated elements of an annual business plan to time and budget. Manages and facilitates external certification audits. Provides expertise and guidance in supporting achievement of new certifications where appropriate. Responsible for organising and facilitating internal audits in the audit programme. Accountable for leading audits and producing audit reports. Utilises comprehensive expertise and investigates and interprets root cause analysis of instances of non‑conformance, including recommending corrective measures and long‑term preventative measures. Coordinates reviewing of management system content for appropriateness, improvement, and implementation. Contributes to the identification of new systems and processes to drive efficiency, recommending improvements and innovations. Ensures information for quality reports is available, accurate and delivered within agreed timescales. Accountable for the production of communication articles, plans and communication collateral. Coordinates activities reported in management reviews, collating, analysing, and presenting data and key metrics, analyses trends and provides recommendations and guidance. Provides recommendations for action to mitigate risk and improve management system effectiveness. Provides specialised expertise and knowledge to support on business development activities. Accountable for the development and delivery of training. Manages and monitors performance of a supply chain, including support to suppliers as appropriate through training, guidance, and audits of their QMS capabilities. Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You’ll need to have Strong knowledge and application of Quality Management Systems (QMS) and ISO 9001 standards. Experience managing external certification audits and supporting new certifications. Proven ability to lead internal audits and deliver clear audit reports. Strong analytical skills, including root cause analysis and implementation of corrective actions. Experience reviewing and improving management systems, processes, and controls. Ability to develop and deliver quality reports, ensuring accuracy and timely submission. Strong data analysis skills; able to track trends and provide actionable recommendations. Experience supporting business improvement initiatives and driving process efficiency. Ability to develop and deliver training on quality and management systems. Experience managing supply chain performance, including audits and supplier support. Line management experience with team leadership capability. Degree in Quality Management, Engineering, Business, or a related discipline (or equivalent experience). Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. We are also open to discussing part time, flexible, and hybrid working options if suitable with‑in the role. #J-18808-Ljbffr