Assistant, Administrative and Marketing

Administrative And Marketing Assistant

The Administrative and Marketing Assistant provides administrative, operational, and marketing support to ensure efficient office operations and promote agency growth and community engagement. This position supports staff, leadership, clients, and community partners by coordinating office activities, maintaining organized records, assisting with marketing initiatives, and ensuring professional communication aligned with the agency's mission and standards of excellence.

Responsibilities:

• Answer phones, greet clients and visitors, and provide professional customer service at all times.
• Schedule appointments, meetings, and staff calendars as needed.
• Maintain accurate client files, records, and documentation in electronic health record systems and internal databases.
• Assist with data entry, scanning, filing, copying, and preparation of reports and correspondence.
• Monitor office supplies and coordinate purchasing and inventory needs.
• Support billing, invoicing, and insurance verification processes as assigned.
• Maintain confidentiality of client and agency information in accordance with HIPAA and company policies.
• Assist leadership and clinical staff with administrative projects and operational tasks.
• Create and manage content for social media platforms, newsletters, flyers, and promotional materials.
• Assist with marketing campaigns, community outreach efforts, and branding initiatives to increase agency visibility and growth.
• Coordinate communication with referral sources, community organizations, and business partners.
• Support planning and coordination of community events, networking opportunities, and outreach activities.
• Monitor social media engagement and respond to inquiries professionally and promptly.
• Maintain organized records of marketing activities, outreach efforts, and community contacts.
• Demonstrate professionalism, teamwork, flexibility, creativity, and strong organizational skills in a fast-paced environment.
• Complete assigned tasks within established deadlines and productivity expectations.
• Perform all job duties in a manner that is friendly, respectful, and aligned with the agency's Mission, Values, Patient Care Philosophy, and Standards of Ethical Conduct.
• All other duties as assigned.

Qualifications:

• High school diploma or GED required; Associate or Bachelor's degree in Business, Marketing, Communications, or related field preferred.

• Minimum of 1–2 years of administrative, marketing, or office support experience preferred.

• Experience in healthcare, behavioral health, or human services preferred.

• Strong computer skills including Microsoft Office Suite, Excel, social media platforms, and electronic records systems.

• Experience with Canva, Adobe Creative Suite, or related marketing software preferred.

• Excellent verbal and written communication skills.

• Strong organizational, time management, multitasking, and problem-solving abilities.

• Ability to maintain confidentiality and professionalism at all times.

• Self-motivated with the ability to work independently and collaboratively within a team environment.

• Creative thinker with strong attention to detail and the ability to manage multiple projects simultaneously.

• Ability to work effectively in a high-growth, fast-paced environment.

• Valid driver's license and reliable transportation may be required for outreach and marketing activities.

Caregiver Grove provides equal employment opportunities to all employees and applicants for employment regardless of race, color, age, sex, creed, national origin, economic status, sexual orientation, or physical disability. In addition to federal law requirements, Caregiver Grove complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.