MH Operations Lead

The Hub Operations Lead is responsible for the day‑to‑day operations and workflow of all HUB functions, including the execution of store hub order fulfillment and inventory control. The role oversees execution of all associated processes, manages inventory accuracy, and ensures compliance with hub records and paperwork policies. This full‑time position may require MVR certification and mandates completion of all training materials and attendance at store meetings. Primary Responsibilities Operate hub operations and resolve hub orders and processes in a timely manner. Provide direction, organize, delegate work, and ensure execution related to leading HUB team members (Hub/Loop Drivers and Hub Inventory Specialists). Review hub orders, pull parts, stage product, and finalize paperwork. Interact with internal and third‑party drivers on paperwork and instructions. Engage store to facility network to determine part sourcing and logistics solutions, working with the ordering store when fulfillment options are unavailable in the network. Collaborate with GM, DM, and CSC support for proper inventory mix and levels. Maintain inventory accuracy and related functions, including onhand accuracy, shrink results, cycle counts, outages, planograms, maxi changes, price changes, front & face adjustments, and truck lead. Manage and comply with all hub records and paperwork policies and procedures. Urgently communicate any risks or concerns regarding order fulfillment or shipments to the appropriate store leaders. Lead stocking activities from replenishment orders, including scanning in product and ensuring completion within 24 hours. Secondary Responsibilities Additional inventory activities including overstocks, callbacks, and resets. Safely deliver parts to customers as needed. Assist with front‑room inventory functions. Assist with cores and defects. Perform fixed activities: store cleanliness including floors, bathrooms, facing, dusting, and parking lot. Assist as needed with MOD and other store‑related actions. Success Factors Friendly communication. Ability to locate and stock parts. Safety knowledge and skills. Essential Job Skills Proficient oral and written communication and basic math computations. Prior retail experience, including basic merchandising and inventory management skills. Ability to drive forklift if certified and applicable; use a hand truck and pallet jack. Well‑mannered, neat appearance, and unbiased public interaction. Stable work records and demonstrated performance results. Flexible scheduling, including short notice, nights, and weekends. Immediate reporting of any violation of company policy or procedure to GM and/or DM. Prior Experience Inventory management in a retail environment or logistics center of operations. Education High school diploma or general education degree (GED). Certificates, Licenses, Registrations None. Physical Demands The physical demands and work environment are representative of those required to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, use hands and fingers to handle or feel, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently, the employee must lift or move up to 50 pounds and occasionally up to 100 pounds. Specific vision requirements include close vision and distance vision. Work Environment The employee typically works inside but may occasionally work outside and be exposed to various weather conditions while performing tasks such as installing batteries and wiper blades. The employee may also be exposed to moving mechanical parts, hazardous chemicals, electrical shock, explosives, and vibration. Noise level is usually moderate. Legal and Equality Statement We comply with all applicable federal, state, and local laws. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. California residents: Privacy Notice – #J-18808-Ljbffr