Security Operations Support Manager

OverviewCompany Overview: Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.Job DescriptionThe Operations Support Manager is solely responsible for the development, upkeep and maintenance of all staffing and payroll systems at the site level to ensure both contractual compliance and stated financial goals through direct collaboration with the security management team and local regional management personnel. The Operations Support Manager will anticipate and plan for future staffing requirements, drive recruitment efforts through the local office and assign new employees to the appropriate working schedules and posts based on operational requirements and employee strengths. Furthermore, the Operations Support Manager will be responsible for maximizing officer utilization to drive down unnecessary overtime and non-billable expenses.Pay rate $43K AnnuallyAdditionally, the Operations Support Manager will oversee and safeguard all personnel records, have ownership of uniform and equipment procurement processes, complete all necessary paperwork related to employment in conjunction with the employee, and maintain operational metrics to drive business decisions. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.RESPONSIBILITIES: Manage the payroll and scheduling systems to ensure all positions and shifts are appropriately staffed; all employees are compensated accurately, and all invoices are a true reflection of services renderedMaintain future work schedules by only assigning appropriately trained personnel; implement and improve detailed tracking staff and their completed training and certifications; develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforceMeasure and assess the proficiency and effectiveness of physical security staff to ensure they are meeting vendor and client expectations; develop and implement quality assurance programs; provide expert advice regarding resolution of any shortcomingsQUALIFICATIONS: Must possess a high school diploma or equivalentPrior experience as a team leaderMust possess one or more of the following:Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat ZoneGraduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter fieldBachelor’s degree in protective service, business, or related fieldA minimum of 8 or more years of active service in any military branchAssociate’s degree (or 60 credits) in criminal justice with current or prior active military service2 years of verifiable data center security experience3 years of verifiable private/corporate security experienceFlorida State Security Agency License No. B8500287ClosingAllied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ID2026-1662931Job SummaryCategory (Portal Searching): ManagementWorkdays Available: Monday - FridayShifts Available: Afternoon, MorningBusiness Unit: AUS