Commercial HVAC Service Manager
EMCOR Group
About Us We are a full-service HVAC, building automation, chiller, and retrofit contractor with a reputation for combining high-quality consulting services with customized energy solutions. Our integrated, single-source solutions include turnkey in-house capabilities with design assistance, as well as engineering applications and automated control systems. Job Summary The Service Manager shall direct, manage, recruit, plan, coach, and support a team of field technicians on projects and maintenance. The position includes commercial HVAC cooling systems ranging from 3 to 100 tons. Various types of equipment could include packages of all sizes, split systems, control systems, pumps, refrigeration equipment, VFDs, boilers, and built-up systems. Essential Duties & Responsibilities
- Oversee the dispatching of all Technicians (dispatching to be performed by the Service Coordinator.
- Oversee the scheduling of all monthly PM inspections (scheduling to be performed by the Service Coordinator
- Providing technical support to field Technicians
- Assisting the Service Coordinator in the ordering of “approved” parts and materials.
- Performing site surveys for existing and prospective customers for new work after-sales lead is established.
- Estimating and writing repair work proposals for existing customers
- Performing periodic inspections of all sites to ensure quality workmanship.
- Perform periodic “ride-a-longs” with technicians to ensure corporate procedures.
- Inspecting all vehicles for cleanliness, order, and proper maintenance
- Oversee the maintenance of all inventories, including the main warehouse, service vehicles, and all sites (inventory ordering to be performed by the Service coordinator)
- Recruit and perform Technician reviews and performance evaluations.
- Promote a safe work environment and hold regular safety meetings with technicians.
- Make customer visits and coordinate regular customer review meetings with key branch accounts.
- Work with the branch management team in developing the Branch Business Plan
- Assist in developing new accounts and promoting service/maintenance growth.
- Attend weekly branch operations meetings.
- Minimum five years HVACR management experience
- 10+ years technical experience in HVACR, Facilities Management, or Maintenance environment
- Ability to plan, organize, and align customer needs with available technicians.
- Proficient with Microsoft applications.
- Position based in Tucson area and will support southern AZ
- Position available to UA and SMART Union members, no affiliation required
ID 2026-51068
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