Team Leader at The Honey Baked Ham

Job Description

Job Description

The Honey Baked Ham Company is hiring a Team Leader to help run store operations and step in for the Manager when needed. This is a great opportunity for someone who's organized, hands-on, and ready to take on real responsibility in a fast-paced retail/food service environment.

Pay: $13.00 - $17.50 per hour (Employer provided)

Why You'll Love Working Here

- Competitive pay: $13.00 - $17.50/hour
- Employee discount
- Paid training

What You'll Do

- Manage store operations as assigned by the Manager
- Assume all operational control in the absence of the Manager
- Maintain product availability for customers
- Execute basic store opening/closing procedures and daily/weekly reports
- Perform administrative functions such as banking and daily checkout
- Monitor and manage product quality on Front of House and Back of House using established processes and tools
- Ensure proper sanitation procedures are followed, including hand dip, hairnets, gloves, and aprons
- Ensure proper use of equipment
- Monitor stocking and cleanup duties; ensure FIFO rotation of all product in the Front of House
- Handle complaints with the goal of 100% customer satisfaction, according to Company policy
- Participate in catering and gifting sales and fulfillment across all B2B and Catering processes
- Maintain Product Knowledge Expert status on all Retail Merchandise
- Effectively work and train all front-of-house positions; communicate QA issues to Managers immediately
- Communicate Management Bulletin information to staff and fulfill required action steps in the absence of store management
- Oversee the unloading of shipments using established tools, including checking quantities against invoices
- Perform other duties as required by business and departmental needs
- Maintain a flexible schedule to meet the needs of store operations

What We're Looking For

- High school diploma or equivalent (Required)
- Driver's License (Preferred)
- Available to work Day Shift and Night Shift (Required)
- Comfortable working in a Quick Service & fast food restaurant setting

Job Types: Full-time, Part-time Work Location: In person

Apply today to bring your leadership and organizational skills to The Honey Baked Ham Company team.