MBO Operations & Analytics Manager

Position Summary Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. Role Summary The MBO Operations & Analytics Manager is a newly created role within a team that is being rebuilt to transform the MBO process within SEA. This role owns the "digital MBO engine" — the systems, data, and automation that power the enterprise MBO process. This role splits focus roughly evenly between analytics/automation and day-to-day operations: building and maintaining automated validation, data integration, scoring, and dashboarding capabilities, while also running exception-based workflow management and self-service support for business owners and executives across SEA's lines of business. Role and Responsibilities Build and maintain automated validation of MBO data submissions, reducing manual review and error risk across business units. Own data integration across source systems (e.g., Varicent) and downstream scorecards, ensuring consistent, reliable data flows for target-setting and evaluation cycles. Develop and maintain the scoring engine used to calculate MBO results, and build dashboards that give leadership and business owners real-time visibility into performance. Build and expand self-service capabilities so executives and business owners can access standard reports, forms, and status updates without manual intervention from the MBO team. Evaluate, prototype, and implement AI-enabled approaches to drive MBO administration efficiency. Manage day-to-day MBO system setup and maintenance, including scorecard configuration and ongoing administration. Support actual collection and score calculation for quarterly and semi-annual evaluation cycles, coordinating with business owners across LOBs to ensure timely, accurate submissions. Respond to user and system administration needs (corrections, access issues, technical troubleshooting) with an eye toward reducing recurring requests through better tooling. Support the Leadership Committee evaluation cycle by ensuring data, scoring, and dashboards are ready and accurate ahead of key reviews. Skills and Qualifications Education Bachelor's degree in Business Administration, Data Analytics, or a related field Experience 6+ years of experience in business/data analytics, systems administration, financial planning & analysis, or operations roles involving performance management, incentive, or scorecard systems. Hands-on experience with data integration, validation, and dashboarding tools (e.g., Excel/Power BI/Tableau-class tools; experience with Varicent or similar incentive/performance management platforms a strong plus). Experience building AI-assisted tools or portals for internal business processes (e.g., using low-code/AI platforms such as Gemini, Codex, or similar). Strong process orientation with the ability to design workflows and exception-management logic, not just execute existing ones. Effective communicator able to work directly with business owners on data and process issues. Life @ Samsung Life @ Samsung - Benefits Benefits @ Samsung - Please visit Samsung membership to see Privacy Policy, which defaults according to your location. Equal Employment Opportunity At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. 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