Bilingual Korean and English Front Desk/Medical Receptionist

Contract to Hire | Join a Growing Oncology Organization! | Bilingual Korean and English Front Desk/Medical Receptionist This Jobot Consulting Job is hosted by: Mady Privatsky Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume. Salary: $23 - $26 per hour A bit about us: We are a large network of Oncology Clinics in the Southern California Area. Why join us? 401K No Weekends Team Environment Job Details Job Details Our healthcare organization is seeking a dynamic, professional, and dedicated individual to fill the position of a Bilingual Korean and English Front Desk/Medical Receptionist. This is an exciting opportunity for a seasoned individual who is passionate about healthcare, has a knack for languages, and enjoys interacting with people from diverse backgrounds. The ideal candidate will have a minimum of 2 years of experience in a similar role, and will be fluent in both Korean and English. This role will involve providing support to our team, liaising with patients, and ensuring the smooth operation of our front desk. Responsibilities Serve as the first point of contact for our patients, offering a warm welcome and providing excellent customer service. Efficiently manage patient appointments, registrations, and check-outs. Handle all incoming phone calls and emails, responding to inquiries in a timely and professional manner. Utilize your bilingual skills to communicate with our Korean-speaking patients, ensuring they understand their medical information and appointments. Maintain patient records with the utmost confidentiality, complying with all HIPAA guidelines. Coordinate with our medical team to ensure all patient needs are met and communication is clear. Process payments and handle insurance matters as necessary. Keep the reception area clean, organized, and well-stocked with necessary supplies. Assist in the consultation process by translating medical jargon into layman's terms for our Korean-speaking patients. Qualifications 2+ years of experience as a receptionist, preferably in the healthcare industry. Fluency in Korean and English, both written and spoken. Exceptional customer service skills and a friendly demeanor. Proficient in Microsoft Office Suite and have experience with healthcare management software. Excellent organizational skills and attention to detail. Strong communication skills, with the ability to explain complex medical information in simple terms. Ability to handle sensitive information with discretion and integrity. Proven ability to multitask and handle a busy front desk. A passion for healthcare and helping others. A high school diploma or equivalent is required; further education in healthcare administration will be a plus. Knowledge of medical terminology and healthcare procedures will be advantageous. Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy