SAP & Third-Party Service Delivery, Senior Business Analyst

Senior Business Analyst

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

Southern Glazer's is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The SAP & Third-Party Service Delivery, Senior Business Analyst is responsible for developing and supporting the implementation of strategies to enhance partnerships and achieve organizational objectives including vendor management & licensing support. In addition to interfacing with cross-functional teams, including IT, engineering, and legal, the Senior Vendor Management Professional provides guidance to these teams, ensuring vendor qualifications align with evolving business requirements. This role ensures that SAP contracts, licensing models, and vendor services are optimized for cost, compliance, and business value.

Using systems analysis models, Senior Business Systems Analysts define business rules, develop specifications and diagrams for development teams, and recommend changes to existing solutions and licensing models. This role partners closely with IT, Finance, Procurement, Legal, and IT Asset Management (ITAM) to manage vendor performance, govern licensing consumption, and support commercial decision-making. The Senior Business Analyst plays a critical role in shaping the SAP vendor management framework, with an increased focus on licensing strategy, utilization transparency, and contract optimization.

Primary Responsibilities

• Support strategic initiatives to develop and refine processes for vendor evaluation, ensuring long-term alignment with organizational goals.
• Cultivate strategic partnerships with key vendors, focusing on long-term relationship building and value creation.
• Coordinate meetings with vendors, focusing on performance reviews and long-term alignment with business objectives.
• Facilitate mid to high-level requirement discussions, ensuring strategic alignment and prioritization with organizational goals.
• Develop comprehensive performance monitoring frameworks, ensuring vendor compliance with strategic objectives.
• Analyze vendor performance trends and lead strategic initiatives to address and improve any deficiencies.
• Develop and present detailed end-of-year service reports, highlighting strategic insights and recommendations for improvement.
• Support strategic alignment between IT stakeholders and vendors, ensuring mutual goals are achieved and communicated effectively.

Minimum Qualifications

• Bachelor's degree in business administration, engineering, or a related field, or equivalent work experience.
• 5+ years of experience in SAP, vendor management, IT finance, or business systems analysis
• Knowledge of:
  • SAP licensing models (e.g., RISE, FUEs, Cloud Subscriptions)
  • Contract structures, renewals, and vendor negotiations
  • IT Asset Management (ITAM) principles and software license compliance
  • Experience supporting SAP contracts, renewals, audits, or licensing optimization initiatives
  • Strong analytical skills with ability to interpret licensing data and financial impacts
• Excellent stakeholder management and communication skills across technical and business audiences

Preferred Qualifications:

• Solid knowledge of IT vendor governance practices.
• Proven experience with sourcing programs and procurement activities, including e-sourcing, RFIs, RFQs, RFPs, SOWs, and SLAs.
• Solid understanding of the entire vendor lifecycle (e.g., sourcing, procurement, vendor management, performance management, etc.).
• Relationship management skills to sustain robust work relationships with stakeholders.
• Demonstrated contract management skills to oversee the entire contract lifecycle.
• Proven negotiation skills to achieve mutually beneficial agreements and resolve conflicts.
• Concrete project and risk management skills to ensure projects remain on schedule and within scope.
• Ability to analyze data, identify trends and risks, and draw meaningful insights.
• Proficiency in vendor management software and tools.
• Solid knowledge of procurement and sourcing technologies.
• Experience with data analysis and reporting tools.
• Familiarity with IT project management methodologies and tools.
• Ability to represent the organization in conversations, discussions, and negotiations with current and potential vendors while handling sensitive information in a confidential manner.
• Ability to adhere to ethical standards, maintain integrity, and ensure compliance with policies and

Physical Demands

• Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
• Physical demands with activity or condition may include occasional to the rare amount of time include walking, bending, reaching, standing, and stooping
• Critical nature of this job may require extended hours, overtime and weekends
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at View email address on click.appcast.io