Customer Service Associate
Trident Consulting
Customer Service Associate
Trident Consulting is seeking a Customer Service Associate for one of our clients in Aliso Viejo, California (100% Onsite) A global leader in business and technology services.
Role: Customer Service Associate Locations: Aliso Viejo, California (100% Onsite) MondayFriday | 7:00 AM4:00 PM or 8:00 AM5:00 PM Type: Contract Rate: $19/Hr on W2 Required Qualifications
- High School Diploma or higher required
- Minimum 2+ years of customer service, order entry, or order management experience
- Strong attention to detail and data accuracy
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite including Outlook, Excel, and PowerPoint
- Experience with ERP and CRM systems such as Oracle, Salesforce, SAP, or similar platforms
- Ability to work efficiently in a fast-paced environment
- Positive attitude with a customer-service-oriented mindset
- Comfortable asking questions and seeking clarification when needed
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.
- Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
- Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
- Received the TechServe Excellence award.
- Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
- Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.
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