General Manager

Job Description

Job Description

Position Description: Lead the Team. Drive the Business. Own the Experience.We’re looking for a General Manager who knows how to lead the front of house and kitchen, build high-performing teams, and drive results. This is a hands-on leadership role for someone who thrives in a fast-paced, high-volume environment and understands that great restaurants are built on great people, disciplined operations, and an extraordinary guest experience.Our locations include Ada’s on the River, Barca Pier & Wine Bar, Café Tu Tu Tango, Mia’s Italian Kitchen, Palette 22, Theismann’s, The Royal, and Vola’s Dockside Grill & Hi-Tide Lounge. Position Responsibilities: Lead with purpose — Build, coach, and retain a strong team that delivers consistent results and reflects the restaurant’s culture.Own the guest experience — Set the standard for hospitality, service, quality, and speed while creating memorable experiences.Lead through action — Be visible, hands-on, and engaged with both guests and team members throughout every shiftThink like an owner — Identify opportunities, solve problems, control costs, and make decisions that strengthen the business.Build team culture — Foster an environment where people feel valued, challenged, supported, and motivated to perform at their best.Own Consistency — Uphold food safety, sanitation, service, quality, and company standards every day.Create accountability — Set clear expectations, follow through, recognize great performance, and address opportunities quickly and consistently.Develop future leaders — Identify talent, provide meaningful coaching, and create clear pathways for team members to grow.Run great shifts — Maintain strong operational execution, prioritize effectively, and keep the team focused in a high-volume environment.Drive performance — Use sales, labor, food cost, and other key metrics to make smart business decisions and improve profitability. Knowledge, Skills and Abilities: Qualifications - 5+ years of General Manager experience in a full-service, high-volume restaurant environment.Proven ability to lead, coach, and develop high-performing teams while building a strong culture of accountability.A track record of building strong teams, improving performance, and driving profitable growth.Ability to analyze business trends and performance data and translate insights into actionable plans.Highly organized, self-motivated, and comfortable owning the business while remaining hands-on with the team and operation.Strong knowledge of food safety, sanitation, compliance, and restaurant operational standards.Exceptional communication and leadership skills with the ability to inspire, coach, hold others accountable, and lead by example.Proven ability to identify problems, make sound business decisions, and turn opportunities into measurable results.Strong understanding of guest experience, service standards, food quality, and hospitality excellence.Skilled at recruiting, training, developing, and retaining top talent across both hourly and management teams.Strong operational skills with the ability to lead high-volume shifts, prioritize effectively, and maintain consistent standards under pressure.Demonstrated success managing sales, labor, food cost, profitability, and other key restaurant performance metrics. Additional Information: How We Will Reward YouPeople are the CORE of our company. That’s why our benefits include:Monthly EBITDA bonus401K with employer contributionPaid time off and sick daysMedical, vision, dental, and life insuranceComplimentary dining privilegesFlexible schedulesGrowth and development $80,000.00 - $90,000.00 Annually