Transportation Operations Coordinator

Vivalon is a Marin-based nonprofit that has proudly served the community for over 70 years. Recognized 10 times as one of the Best Places to Work in the North Bay , we are committed to fostering a supportive, inclusive, and mission-driven workplace culture.

We are seeking a Dispatch Operations Coordinator to support the daily operations of Vivalons Transportation Services. This role plays a key part in ensuring smooth communication between drivers, agency partners, program staff, and client guardians. Some of the coordinator's roles will be: making route adjustments, performing dispatch communications, maintaining queue logs, and preparing operational reports to support service efficiency and quality.

• Experience in scheduling, dispatch, or a similar operational environment; transportation industry experience is preferred.
• Proficiency with dispatch and scheduling software, along with a solid understanding of dispatch procedures, is preferred.
• Demonstrated ability to provide leadership and direction to team members as needed.
• Knowledge of compliance requirements related to internal policies and federal, state, and local regulations.
• Ability to assess client needs, staff availability, and real-time conditions (e.g., traffic, routing) to make informed decisions and provide clear instructions to drivers.
• Excellent judgment and adaptability in a fast-paced, dynamic environment.
• Strong multitasking skills with the ability to coordinate across multiple individuals while maintaining accuracy and attention to detail.

Compensation and Benefits:

• $27 - $33/hour depending on experience.
• We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off, and holidays, and more.

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