Human Resources Business Partner

Human Resources Business Partner

HR with Purpose, Leadership with Heart.

At U.S.VETS, we believe the people doing the work are just as important as the work itself.

As the nation's largest nonprofit provider of services to homeless and at-risk veterans, our teams show up every day to help veterans regain stability, dignity, and independence. We are seeking a seasoned Human Resources Business Partner who can help ensure our employees feel supported, challenged, accountable, and connected to the mission.

We're looking for a dynamic HR leader who knows how to build trust, influence leaders, navigate difficult conversations, and create healthy organizational culture without losing sight of operational realities. Someone who can coach with empathy, hold boundaries when needed, and bring both professionalism and humanity into the workplace.

You'll serve as the strategic HR partner at our Phoenix site while also providing support for our Prescott location. You'll also be part of a collaborative national HR team that values initiative, accountability, humor, and partnership.

If you're the kind of HR professional who enjoys rolling up your sleeves, solving problems, coaching leaders improving retention, and making organizations stronger — we'd love to meet you.

WHAT YOU'LL DO

• Build strong working relationships with managers and supervisors across multiple departments
• Coach leaders through employee relations issues, performance concerns, conflict resolution, and difficult conversations
• Partner with leadership to strengthen engagement, retention, communication, and team effectiveness
• Support organizational change efforts and leadership transitions

Lead Employee Relations & HR Operations

• Serve as the primary HR advisor for employee relations matters and policy interpretation
• Conduct and support workplace investigations in partnership with HR leadership and legal counsel
• Guide corrective action, performance management, and documentation processes with professionalism and fairness
• Ensure compliance with federal, state, and local employment laws and HR best practices
• Partner with site leadership to identify trends, reduce turnover, and improve workplace culture

Drive Talent Acquisition & Workforce Planning

• Lead full-cycle recruitment efforts for a variety of operational and program roles
• Build pipelines and sourcing strategies that attract mission-driven talent
• Support onboarding efforts that create a strong first impression and long-term employee connection
• Monitor recruiting metrics and identify opportunities for improvement

Strengthen Learning & Organizational Development

• Identify training needs and implement practical, engaging learning solutions
• Support leadership development, succession planning, and cross-training initiatives
• Facilitate trainings and conversations that strengthen communication, supervision, and accountability

WHO YOU ARE

• A seasoned HR professional with strong judgment, confidence, and emotional intelligence
• Skilled at building relationships while still holding people accountable
• Comfortable having direct conversations and addressing conflict professionally and respectfully
• Self-motivated and proactive — you don't wait to be told what needs attention
• Calm under pressure and capable of navigating ambiguity and competing priorities
• A collaborative partner who values teamwork, communication, and shared success
• Professional and mature with good boundaries, good instincts, and a great sense of humor
• Passionate about helping mission-driven organizations build strong teams and healthy workplace culture

Qualifications

• Bachelor's Degree required; a minimum of 7 years of experience in Human Resources Management may substitute for the degree requirement
• Knowledge of federal and state human resources compliance and laws
• Ability to manage complex office administrative work requiring the use of independent judgment and initiative
• Approaches work with a positive, professional demeanor and a high degree of organization, attention to detail, and strong follow-up skills
• Strong computer proficiency in Microsoft Outlook, Word, Excel and PowerPoint
• Exceptional verbal and written communication skills, with the professional savvy of communicating at all levels
• Ability to be flexible with work schedule