Systems Engineer II

Virtual Vocations Inc

Providing Tier 2 support and engineering expertise for MAM and post-production platforms, the full-time Systems Engineer II will manage incident responses, collaborate on engineering projects, and ensure platform performance in a hybrid work environment based in London. Key responsibilities Manage tickets escalated from Level 0 and Level 1 support teams and coordinate incident follow-ups Collaborate with the tier 3 engineering team to gather workflow requirements and produce relevant documentation Monitor and maintain the overall health and performance of post-production platforms while planning maintenance activities Required qualifications Degree in Technology, Engineering, Broadcast, or a related field Minimum of 3 years of experience in Broadcast Technology in a support or engineering role Extensive technical background in broadcast systems, including IP video and audio formats Strong understanding of IT technologies, including network, virtualization, and cloud services Fluent written and spoken English; French language skills are desirable

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Vacancy posted 4 days ago

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