Senior Test Analyst - OSS/BSS

Location: Bethpage, NY, US, 11714 Brand: Optimum Requisition #: 10443 Job Summary Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States for Business and Residential Customers. OSS/BSS Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. The OSS BSS Senior Test Analyst role will join us for the transformation journey of the underlying Billing & provisioning systems to improve customer experience, reduce customer friction and successful launches. The Senior Test Analyst will ensure processes and technologies are efficient, data-driven and aligned with the organization's strategic goals by fostering collaboration, data visibility, improving processes and focusing on overall product quality. Responsibilities Partner with product owners, architects, and business stakeholders to understand OSS/BSS requirements. Translate business needs into clear functional and non-functional specifications. Conduct impact analysis of system changes across end-to-end processes. Develop and maintain comprehensive test strategies, test plans, and test cases. Perform functional, regression, integration and performance testing. Apply automation frameworks to drive efficiency and repeatability in testing processes. Validate data integrity and process workflows across OSS/BSS systems (e.g., provisioning, billing, order management, CRM). Test planning and strategizing to understand cross synergies to map requirements/use cases to test case scenarios. Maintain QA KPIs and be the SME for the team, conduct trainings on new products for the benefit of the team. Implement and support automated testing tools and pipelines (CI/CD). Identify opportunities to reduce manual effort and accelerate system validation. Collaborate closely with development teams, QA lab, and cross-functional test teams to ensure smooth testing on releases/products. Provide input into system stability initiatives and process re-engineering. Lead the efforts on test and coordinate with product/business owners and QA manager for sign-off. Qualifications Bachelor’s degree in computer science, engineering, information technology or related fields, or equivalent work experience. Minimum 7-10 years of experience in OSS BSS testing, telecom and fixed line testing. Minimum 2-4 years of experience in leading test teams and a proven track record. Strong Telecom domain knowledge and good knowledge on provisioning systems and OSS/BSS related to Telecom MSO. Strong background in quality assurance or testing and validation processes, test planning, test strategizing. Strong experience conducting functional testing, regression testing, user portal testing and mobility testing. Experience with broadband technologies such as DOCSIS and FTTH and their network architectures. Strong experience with test delivery tools like Jira, HP ALM and Confluence or any equivalent tools. Strong SQL query knowledge for database record retrieval and working knowledge of REST APIs/Soap UI/POSTMAN. Proven testing tools knowledge for JIRA, Confluence, HP ALM. Experience in agile/scrum & waterfall methodology of SDLC. Experience working with product and business teams to plan and conduct demos of new products and features that are being built and tested as part of every release – where applicable. Knowledge of scripting or automation tools preferred. Familiarity with AI Tools and AI First mindset. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $92,534.00-$152,021.00 per year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity. Nearest Major Market: Long Island Nearest Secondary Market: New York City We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details. #J-18808-Ljbffr Optimum Corp