Houseperson

JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Houseperson!

ABOUT THIS LOCATION

The Renaissance Asheville is a 278 room hotel located in the heart of downtown Asheville, with plenty of greenscapes and sweeping views of the Smoky Mountains. The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We welcome guests to discover the unexpected as they journey through our neighborhood.


WHAT WE OFFER

Join a team that invests in you! We're proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Medical, Dental, Vision, Life & Disability Insurance - Quality healthcare plans for eligible employees to stay healthy and protected.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) - Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans - Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) - Confidential support services for personal and professional well-being.
• Career Growth Opportunities - We promote from within and invest in your long-term success.
• Paid Time Off (PTO) - Take the time to relax, recharge, and enjoy life outside of work.
• Paid Sick Leave - Supportive sick time policy so you can care for your health when you need it.
• Exclusive Employee Hotel Discounts - Special rates across our brand portfolio for you, your family, and friends.
• Complimentary On-Shift Meals (participating hotels) - Enjoy a free meal provided during each scheduled shift.
• Recognition & Rewards Program - Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

WHY DO WE NEED YOU?

The Houseperson is the backbone of the housekeeping floor. While room attendants clean, you're the one making sure they have what they need - delivering linens, moving furniture, restocking carts, cleaning common areas, and stepping in wherever the team needs an extra hand. No two shifts look exactly the same, and that variety is what makes this role such a good fit for someone who likes to stay busy, stay moving, and feel genuinely useful at the end of a shift. If you're strong, organized, and the kind of person who takes pride in a hotel that looks and runs great, we want you on our team.

WHAT YOU WILL DO

• Support room attendants by delivering supplies, moving furniture, flipping mattresses, and assisting with room quality.
• Stock and supply your cleaning cart at the start of each shift; manage linen delivery and storage.
• Clean bathrooms, hallways, lobbies, common areas, elevators, stairways, and other assigned spaces.
• Sweep, scrub, vacuum, and polish floors and surfaces throughout the property.
• Deliver guest items (rollaway beds, cribs, ironing boards, etc.) upon request.
• Replace light bulbs, remove trash, and handle other property maintenance tasks as directed.
• Communicate with front desk and supervisors via radio throughout the shift.

SKILLS & ABILITIES YOU BRING

• Physical strength and endurance - this role involves lifting up to 100 lbs and staying active for a full shift.
• Organized and detail-oriented; comfortable managing your own work flow across a property.
• Team-first attitude; always ready to assist co-workers and step into whatever the team needs.
• Ability to follow supervisor instructions accurately and consistently.
• Flexible availability including evenings, weekends, and holidays.
• Bilingual English/Spanish a plus.

SCHEDULE & HOURS

This position is full-time with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, is required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.