Digital Product Manager

Digital Product ManagerHelp Shape the Future of Connected Mobility and Digital Customer ExperiencesWe are seeking a Digital Product Manager to support a strategic partnership within the connected mobility and automotive technology space. This individual will play a critical role in helping drive digital product strategy, customer experience enhancements, and feature delivery for a highly visible, customer-facing application platform.This is an exciting opportunity to join a collaborative team responsible for digital products that directly impact customer engagement and business growth. The ideal candidate will serve as the bridge between business stakeholders and technical teams, helping transform customer needs into meaningful product enhancements and successful business outcomes.If you enjoy building relationships, influencing product strategy, driving feature development, and collaborating with cross-functional teams, this role offers a unique opportunity to make a significant impact while working on a long-term digital transformation initiative.Why You'll Love This OpportunityJoin a highly collaborative, tight-knit team with a strong cultureWork on a long-term, highly visible product initiative with ongoing enhancements and feature developmentInfluence products that directly impact customer experience and revenue growthPartner with stakeholders across North America and global regionsOwn meaningful work with significant visibility across business and technology teamsFlexible hybrid work environmentOpportunity to blend Product Management, Customer Success, Business Analysis, and Strategy into one impactful roleWhat You'll DoAs the Digital Product Manager, you'll serve as the primary liaison between business stakeholders and development teams to ensure customer needs are effectively translated into digital product enhancements.Key ResponsibilitiesGather, analyze, and document business requirements for new features and application enhancementsPartner directly with business stakeholders to understand customer needs, priorities, and strategic objectivesTranslate business requirements into functional specifications, technical documentation, and actionable user storiesOwn and manage product backlogs, user stories, priorities, and feature requests within JiraDevelop and maintain product roadmaps aligned with business objectivesDrive product initiatives from concept through delivery, partnering closely with engineering and development teamsFacilitate communication between business and technical teams to ensure successful executionCreate executive-level presentations, business reviews, status updates, and strategic recommendationsMonitor project milestones, delivery timelines, KPIs, and product adoption metricsSupport ongoing product optimization efforts, customer experience improvements, and future feature enhancementsLead stakeholder discussions around strategy, prioritization, customer needs, and product directionMaintain strong relationships with internal and external partners to ensure alignment and successful outcomesWhat We're Looking ForThe ideal candidate brings a combination of Product Management, Customer Success, Program Management, and Business Analysis experience.Required QualificationsBachelor's Degree5+ years of experience in Product Management, Digital Product Management, Product Ownership, Program Management, Business Analysis, Customer Success, or a related fieldStrong experience gathering and documenting business requirementsAbility to translate business needs into functional and technical documentationExperience managing digital products, applications, or customer-facing technology platformsStrong understanding of Agile methodologies and product delivery processesExperience managing product backlogs, user stories, and roadmaps within JiraExcellent written, verbal, presentation, and stakeholder management skillsStrong business acumen and ability to influence decision-makingAdvanced proficiency with Microsoft Office, including Excel and PowerPointStrong organizational, analytical, and problem-solving abilitiesAbility to adapt quickly and manage multiple priorities in a fast-paced environmentPreferred QualificationsExperience supporting mobile applications, digital platforms, SaaS products, or customer-facing technology solutionsExperience working with global stakeholders and cross-functional teamsCustomer Success or Product Strategy experienceFamiliarity with ServiceNowExperience within connected technology, digital services, or consumer application environments