Fulfillment Operations Manager (Monday - Friday Night Shift)

Join Millennium Print Group as a Fulfillment Operations Manager!We're looking for a Fulfillment Operations Manager to join our team! If you're passionate about warehouse operations, logistics, supply chain excellence, team leadership, and continuous improvement, this is your opportunity to lead critical fulfillment operations for one of the world's leading trading card manufacturers.Location: Cary, NC Schedule: Full-Time | Onsite Mon – Fri ~7:00pm - 5:00am. FLSA Status: Salaried Exempt Pay & Benefits: Competitive salary + comprehensive benefits packageSummaryThe Fulfillment Operations Manager is responsible for leading daily warehouse and fulfillment operations, including receiving, storage, inventory control, order fulfillment, packing, shipping, and distribution activities.This role oversees people, processes, and resources to ensure products are delivered accurately, efficiently, safely, and on time while driving operational excellence and customer satisfaction.What You'll DoLead all warehouse and fulfillment operations, including receiving, storage, inventory management, picking, packing, and shipping activities.Ensure fulfillment operations meet customer commitments, service expectations, and business objectives.Monitor inventory accuracy and implement practices that reduce loss and improve inventory control.Develop and execute operational strategies that improve efficiency, productivity, throughput, and customer service.Analyze performance data and key performance indicators to drive operational improvements.Lead warehouse layout optimization, workflow improvements, and space utilization initiatives.Manage labor planning, staffing, scheduling, and resource allocation.Partner with Supply Chain, Logistics, Procurement, Production, and Customer Service teams.Oversee department budgets, monitor costs, and identify opportunities for operational savings.Lead continuous improvement initiatives using Lean, Six Sigma, 5S, Kaizen, and other methodologies.Recruit, mentor, coach, and develop warehouse and fulfillment personnel.Promote an engaged, accountable, and performance-driven culture.Ensure compliance with OSHA, ISO, company policies, and operational standards.Maintain a safe and organized work environment focused on Safety, Quality, and Customer Satisfaction.What You'll BringEducation & ExperienceBachelor's degree in supply chain, Business, Operations Management, Logistics, or a related field preferred.Equivalent combinations of education and experience may be considered.5+ years of management or supervisory experience.3+ years of experience in warehouse operations, logistics, fulfillment, distribution, or supply chain environments.Experience leading high-volume fulfillment operations preferred.Experience with Lean Manufacturing, Six Sigma, 5S, Kaizen, ISO, OSHA, or continuous improvement programs preferred.Skills & AbilitiesStrong knowledge of warehouse management, inventory control, fulfillment processes, and operational best practices.Experience with warehouse management systems, MIS platforms, and Microsoft Office tools.Strong leadership and employee development capabilities.Excellent organizational, analytical, and problem-solving skills.Strong communication and relationship-building abilities.Ability to make sound business decisions in a fast-paced environment.Strong customer-focused mindset.Bilingual English/Spanish skills are a plus.How You Will Be SuccessfulPassion for CardsHelp ensure products reach customers accurately and on time through exceptional fulfillment operations.Dedicated to Quality and SafetyDrive a culture committed to safety, operational excellence, inventory accuracy, and customer satisfaction.Building RelationshipsPartner with teams across the organization to support efficient and effective operations.Integrity and RespectLead with accountability, collaboration, and professionalism.Challenging the ExpectedIdentify opportunities to improve processes, increase efficiency, and elevate fulfillment performance.Why Join MPG?Millennium Print Group, a subsidiary of The Pokémon Company International, is the largest trading card printer in the world. We offer competitive compensation, outstanding benefits, career growth opportunities, and the opportunity to lead operations supporting products enjoyed by millions of fans around the globe.Benefits IncludeCompetitive CompensationAnnual Bonus EligibilityMedical, Dental, and Vision Coverage401(k) with Company MatchPaid Time Off and Paid HolidaysCareer Development OpportunitiesEmployee Assistance ProgramWellness ProgramsApply TodayJoin the team behind some of the world's most iconic trading card products and lead fulfillment operations that deliver excellence every day.Apply today and be part of the magic behind the cards.#MillAllWhat to ExpectMPG offers a leading-edge compensation package which includes the following:A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan100% Employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability, while subsidizing premiums for medical, dental, and vision for employee dependents401(k) Plan with up to a 6% (dollar for dollar) Employer matchHealth Savings/Flexible Spending Account optionsPaid time off, including 10 company-paid holidays, plus 1 floating holidayEmployee Assistance ProgramComprehensive relocation package available for qualified candidatesAnd, much more!Millennium Print Group is an Equal Opportunity EmployerThe duties and responsibilities described above are essential functions of the job. The following qualifications are representative of the knowledge, skills, and or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.