Liability Adjuster

Overview HDVI delivers telematics, software and data-driven commercial trucking insurance. Our platform provides an end-to-end solution to help fleets save money, mitigate risk, and increase operational efficiency. Our customers are small to midsize truck fleet operators who benefit from dynamic pricing and transparent premiums. HDVI is building the industry-defining commercial auto insurance company for the long term. We are backed by leading investors and partners in logistics and mobility, with a values-driven, data-driven, ambitious team focused on solving real problems in trucking insurance. We offer generous benefits, including employee stock options, health, dental, vision, 401(k), flexible work environment, and unlimited PTO. About the Role As a Liability Adjuster, you will work closely with HDVI’s Claims and Fleet Services Teams. The ideal candidate will have extensive knowledge of handling all aspects of Commercial Trucking claims, including Third Party Bodily Injury, Third Party Auto Property Damage, First Party Auto Property Damage, Cargo, Truckers General Liability and First Party Medical. You will influence and provide claim resolution and tactical guidance to internal and external customers to achieve world-class claims outcomes. The Liability Adjuster role is an associate level position with senior level growth potential as the company expands. Responsible for handling First and Third Party Property Damage, and Cargo and Third Party Bodily Injury claims stemming from accidents involving tractor-trailers Engage with internal and external partners to drive resolution on high-severity matters Be adaptable to various business demands and assist with special claims projects and other duties as assigned Participate in regular claims reviews with both internal and external customers Maintain current knowledge of insurance contracts and industry trends by maintaining required adjuster licenses Provide technical expertise in response to inquiries from internal and external customers 3+ years of experience handling complex Commercial Trucking claims Extensive experience across technical areas of Commercial Auto including Physical Damage, Auto Liability, First Party Medical / PIP and Motor Truck Cargo Extensive experience with analyzing, determining and applying Coverage for Commercial Auto claims Advanced experience in litigation claims management, including ADR and mediation for Commercial Auto exposures Experience attending and controlling cases at mediations, settlement conferences, pre-suit, post suit, pretrial and post-trial Ability to work in a rapidly evolving, high-growth environment and collaborate across organizational levels Experience with large fleets (250+) with self-insured retentions and/or large deductibles Excellent communication (verbal/written) and strong negotiation skills Strong time management, organizational and problem-solving skills Ability to adapt, embrace the unknown and shift priorities Willingness to learn and grow in a startup environment College education Active Adjuster License is strongly preferred Strong analytical, critical thinking, and problem-solving skills Proficiency in Google Suite, Microsoft Office and Adobe Acrobat Experience with self-insured retention (SIR), large deductibles and claims involving Independent Owner Operators (IOO) Qualifications and Experience 3+ years of experience handling complex Commercial Trucking claims Active Adjuster License (preferred) Strong analytical and negotiation skills Proficiency with standard office software and claims systems Ability to work in a fast-paced, collaborative environment Benefits Competitive salary & stock options Unlimited PTO with 11 paid holidays per year Medical, dental, vision, short/long term disability, basic life, and AD&D FSA / HSA programs 401(k) retirement plan with company match Inclusive parental leave policy Remote-friendly environment with periodic in-person team offsites Wednesdays are standing meeting-free for deep work Birthday meal reimbursement #J-18808-Ljbffr HDVI