Product Design Manager

As a Product Design Manager within EY’s Financial Services Organization (FSO) Product and Experience Design team, you will lead end-to-end design delivery for AI-first, human-centered product and experience solutions for clients. The role involves running multidisciplinary teams and shaping how design practice, standards, and AI usage support experience quality and measurable outcomes. Role Focus You will lead design delivery efforts across client engagements, ensuring experience quality and engagement economics are addressed throughout the work. You will also influence practice design standards, tooling, and team practices for using AI to accelerate delivery while keeping judgment with designers. Key Responsibilities Lead design delivery efforts across an engagement as the Product Design Manager. Run multidisciplinary teams of designers, researchers, and technologists, coordinating with client stakeholders. Own the quality of the experience delivered, including the economics of the workstreams, junior designer development, and ongoing client relationships. Shape practice design through standards, tooling, team AI usage, maintaining designer judgment, and case design approaches. Outside client engagements, support business development activities, including pursuits and proposals, plus practice-building efforts such as mentoring and training development and delivery. Lead workstream delivery, engagement economics, budgets, and resource planning. Identify additional service opportunities and lead design content in RFP responses. Develop people through coaching and structured feedback. Required Qualifications Bachelor’s degree in graphic design, UX Design, Interaction Design, Industrial or Product Design, or a related field, plus 5 years of progressive post-baccalaureate work experience in product or UX design, including strong exposure to enterprise platforms or complex systems. Alternative option: a master’s degree and 4 years of work experience. Demonstrated experience leading design on complex or regulated products. Portfolio showing both craft and outcomes. Experience directing and developing other designers. Ability to balance multiple workstreams or engagements while protecting experience quality. Advanced proficiency in Figma and hands‑on experience contributing to design systems. Fluency in Agile delivery using Jira or an equivalent tool. Regular use of LLMs and AI-assisted design tools, including Claude , Cursor , or Figma Make , within your own practice. Experience defining how a team uses these tools. Proven ability to design data-heavy, role-based experiences. Strong communication with senior business, technology, and risk stakeholders, including executive-ready presentations. High ownership in a fast‑paced, highly regulated environment. Domestic and regional travel up to 80% to serve client needs. Technologies Figma Jira Claude Cursor Figma Make LLMs Benefits A comprehensive compensation and benefits package, including recognition based on performance and value to the business. Medical and dental coverage. Pension and 401(k) plans. Paid time off options, including a flexible vacation policy. Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed. Location, Salary, and Hiring Details Location: New York, NY (onsite) Salary: USD 140,500 - 243,700 per year What EY Is Looking For A design leader comfortable in critique and steering committee settings. A clear point of view on where AI belongs in an experience and where it should not. The ability to present and defend that view with client executives while adjusting based on evidence. Leaders who improve others, including their team, client counterparts, and engagement leaders. Ideal Additional Experience Consulting or client-advisory experience in a design, product, or experience capacity. Experience in financial services, including banking and capital markets, wealth and asset management, insurance, or real estate; also hospitality and construction. Experience establishing or reshaping a design capability, operating model, or design system at another organization. Background in business analysis, process design, or product management. Experience supporting pursuits and RFP responses. #J-18808-Ljbffr EY