Court Operations Associate (Jury Coordinator/Receptionist)

Initial Posting Date:06/02/2026Application Deadline:06/15/2026Agency:Judicial DepartmentSalary Range:$4,539 - $7,042Position Type:EmployeePosition Title:Court Operations Associate (Jury Coordinator/Receptionist)Job Description:Interviews: Due to the high volume of applications we receive, it may take several weeks after the application deadline for us to schedule interviews.Who We AreOregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.Benefits to YouWe pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.In this job profile, we offer candidates new to OJD up to the third step of the salary range, depending on experience. You are potentially eligible for a 5% annual increase.Position HighlightsThe Jefferson County Circuit Court in Madras, Oregon, is hiring a Jury Coordinator/Receptionist (Court Operations Associate).In this role, you will process returned jury questionnaires, excuse jurors when appropriate, and answer routine questions from jurors. You will draw grand jury panels, prepare and send grand jury summonses, and prepare the grand jury payroll. Using an approved script, you will provide jury orientation to large groups of people. You will prepare paperwork for judges and attorneys. You will update our prerecorded phone messages and the jury duty information on our webpage. You will also prepare the courtroom, maintain the jury room, and oversee coffee and meal orders for jurors.Additionally, you will answer a high volume of phone calls and provide information to attorneys, litigants, and the public about court procedures, the status of cases, and court calendars. You will accept documents filed at the front counter and check them for accuracy and completeness. You will prepare case files, scan legal documents into the electronic case management system, make photocopies, and retrieve archived files.As our backup cashier, you will determine fees and process payments made at the counter, through the mail, and over the phone. You will prepare the bank deposit and balance the cash drawer. You may also provide support by scheduling mediation sessions, sending hearing notices, and helping customers use the public computer terminals.Assigned tasks may be changed to accommodate workload and organizational needs.Instructions for REQUIRED Cover Letter and Work History/ResumeYour cover letter and work history/resume should demonstrate how you meet the Minimum Qualifications, the Special Qualifications, and the Requested Skills and Attributes, which are listed below.Cover Letter (REQUIRED)Attach your cover letter (not to exceed two pages) in the Resume/Cover Letter section of the application. Your cover letter and filename should include your name.Address the cover letter “To the Hiring Manager.”In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.Prepare your cover letter before starting your Workday application.Work History/Resume (REQUIRED)Attach your updated resume in the Resume/Cover Letter section of the application. Your resume and filename should include your name.ORComplete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.Failure to follow these instructions may result in rejection of your application. All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.The application deadline is 11:59 p.m. on the date listed above.Minimum Qualifications(These must be evident in your resume or work history.)The qualified candidate must have a high school diploma or equivalent.ANDAt least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.ORAny combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.Special Qualifications(These must be verifiable.)None.Requested Skills and Attributes(These must be addressed in your cover letter.)Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.Experience using a variety of software programs to access and input information and complete various tasks.Experience providing customer service to a variety of individuals in challenging circumstances.Experience and skill in public speaking and addressing large groups of people.Experience handling cash or other monetary transactions, generating receipts, and crediting accounts.Working ConditionsThis is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.Occasional irregular hours or evening/weekend overtime work may be required.Occasional travel, including travel during inclement weather, between the Jefferson County Circuit Court in Madras and the Crook County Circuit Court in Prineville is required.Frequent phone and in-person contact with people from diverse backgrounds.Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma, including people who are angry, hostile, or otherwise difficult.This position may be exposed to disturbing or hazardous court exhibits, as well as hostile or violent situations that arise when working with individuals involved in court cases.Long periods of sitting or standing.Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.ADDITIONAL INFORMATIONCriminal Background CheckYou will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.Reference ChecksBy submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.United States Employment EligibilityOJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.Future VacanciesApply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.Age-Based DiscriminationOJD does not request or require your age, date of birth, or attendance or graduation dates from an educational institution during the application process.Veterans’ or Oregon National Guard PreferenceEligible veterans and current or former servicemembers with the Oregon National Guard who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans and current or former servicemembers with the Oregon National Guard must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking for documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans, Disabled Veterans & State Servicemembers web page for additional details, information, and resources.Conduct ExpectationsBecause of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.Pay EquityAs an employer, OJD complies with Oregon’s pay equity law. In this job profile, we offer candidates new to OJD up to the third step of the salary range, depending on experience. For more information on pay equity, click here.Employee BenefitsClick here to access information specific to OJD employee benefits.Public Service Loan ForgivenessOJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.Questions and SupportIf you require an alternate format to complete the application process, call View phone number on click.appcast.io, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.Workday related information and resources are available here.For questions about a specific OJD job posting, call View phone number on click.appcast.io or email View email address on click.appcast.io Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. #J-18808-Ljbffr State of Oregon