Hybrid Help Desk Manager Lead, Mentor & Resolve
Capital Rx
Judi Health in Charlotte, NC is seeking an experienced Help Desk leader to mentor tier 1 and 2 staff, manage escalation workflows, and drive systemic problem resolution. You will collaborate with the IT Director to oversee personnel tasks and helpdesk processes while supporting a distributed user base. The role requires 4+ years in Help Desk, strong customer focus, Mac OSX experience, and familiarity with Jira Service Desk and MDM. #J-18808-Ljbffr Capital Rx
Vacancy posted 2 days ago
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