Sales Associate

Company Overview At Five Below, our growth is driven by people who embrace our purpose: we believe life is better when you are free to let go and have fun. We offer an amazing experience filled with unlimited possibilities, priced low enough to say yes to the newest, coolest stuff. Over 20,000 associates work together, each believing in the Five Below Way – the values and behaviors that guide us. About the Role We are looking for part‑time Sales Associates who deliver outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well‑stocked, and providing seamless checkout experiences at the register. Responsibilities Greet and assist customers promptly: approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. Understand and meet customer needs: assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. Promote store events and promotions: inform customers about current store events, promotions and special activities to enhance their shopping experience and drive sales. Resolve customer concerns: address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. Communicate needs to management: regularly inform management about merchandise restocking, service requirements and any customer feedback in a timely manner. Support team and company goals: collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. Qualifications At least 16 years old. Flexible schedule available. Comfortable with or willing to learn technology (cash registers, hand‑held and mobile devices). Good communicator capable of engaging with customers. Ability to handle customer interactions and potential issues/concerns courteously and professionally. Use basic information‑gathering skills to solve problems. Ability to learn procedural knowledge through on‑the‑job training. Essential Job Functions Frequently operate cash register. Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet. Frequently ascend/descend ladders to retrieve and put away stock. Frequently position self to kneel, bend, twist and stoop, including in the stock room and on the sales floor. Frequently communicate and exchange information with customers on the telephone and face‑to‑face in the store, as well as with managers and coworkers, providing accurate information. Frequently move across the sales floor assisting customers, and to and from the stock room retrieving and putting away merchandise. Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required). Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules and standard operating procedures. Must be able to remain in a stationary upright position for 80% of the time. Benefits Visit our benefits site to discover all the perks and support we offer: benefits.fivebelow.com/public/welcome EEO & Equal Opportunity Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Reasonable Accommodation Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please submit a request and let us know the nature of your request and your contact information: crewservices.zendesk.com/hc/en-us/requests/new Job Details Position Type: Hourly Position Starting At: $15.92 #J-18808-Ljbffr Five Below