Emergency Communications Supervisor (911 Dispatch Supervisor)

Emergency Communications Supervisor (911 Dispatch Supervisor) West Chester Township Emergency Communications Department is accepting applications for the position of Communications Supervisor (Dispatch Supervisor). The Communications Supervisor will manage the day-to-day operations of the Communications Center during assigned work hours, oversee personnel scheduling for Communications Officers and other Supervisors, develop and enforce department policies and procedures, prepare training materials for new hires, and update current employees as needed. Additionally, the supervisor will perform all the job functions of a Communications Officer. Communication Officers process emergency and non-emergency calls for service and dispatch Police, Fire, and EMS using computer-aided dispatch technology. You must be able to work rotating shifts, nights, holidays, and weekends; this is a stressful, demanding, fast-paced job involving life and death situations. The pay rate for this position is $34.05 per hour; experience may be considered for a higher rate. Required Qualifications High School diploma or equivalent 1-3 years of emergency dispatch experience Preferred Qualifications Strong/advanced communication skills, both verbal and written Knowledgeable on policy and standard operating procedures/guidelines Able to exercise sound judgement and remain calm in the midst of stressful situations Teamwork and basic supervisory skillsIntermediate knowledge of computer usage and able to type at least 45 wpm accurately. Use of multiple computers, including 6-7 computer monitors simultaneously Strong attention to detail and accuracy Benefits 11 paid holidays Paid leave, including vacation, personal and sick Comprehensive Health, Dental and Vision Benefits Employer-paid life insurance Employee assistance program Participation in the Ohio Public Employees Retirement System West Chester Township is an equal opportunity employer. #J-18808-Ljbffr West Chester Township Police Department