Career Consultant

Role Description

Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions. The Career Consultant's mission is to be recognized as the regional employment resource by delivering employment and counseling services to PGA Professionals, employers, and PGA Sections they are assigned to serve.

• Provide PGA Professionals with employment assistance and career counseling/development.
• Assist employers in the hiring of qualified PGA Professionals.
• Be a trusted resource for PGA Sections.
• Deliver the highest level of customer service to all three stakeholders.

Responsibilities

• Service to PGA Professionals:
  • Utilization of Job Seeker Profiles and the PGA Job Board as well as all employment tools located on PGA.org.
  • Educate Section Professionals in all department Advanced Search Services.
  • Provide insightful and meaningful career counseling and coaching to PGA Professionals, with primary proactive focus on individual career development.
  • Identify new employment opportunities for PGA Professionals.
  • Identify PGA members who desire career growth and provide information and resources to assist and counsel with:
    • Career planning
    • Job search strategies
    • Critique resumes and cover letters
    • Interviewing
    • Negotiating
    • Exit and retirement strategies
    • Excelling in their job
    • Providing value to their employer
    • Other skills that employers seek today
  • Promote the benefits and competitive compensation packages and expressing their value to employers.
  • Assist PGA Professionals in gathering and utilizing information from PGA and industry data resources.
  • Engage with PGA Professionals in various career transition stages: Unemployed, Newly Hired Manager, Newly Elected Member, and Retiring Member.
  • Provide education programs to PGA Professionals through all available venues (national, sections, and chapters).
  • Promote the benefits of the PGA Compensation Survey and other related Association surveys.
  • Promote and generate participation in PGA Player Development programs and strategies and document the value it brings to facilities and PGA Members.
• Service to Employers:
  • Provide exceptional hiring services and assistance to employers to achieve 100% customer satisfaction.
  • Promote and expedite all levels of PGA Career Services hiring options including complimentary and paid services.
  • Encourage facility site visits and meetings as appropriate to provide guidance to employers, negotiate compensation, and facilitate the search process.
  • Provide compensation reports within department guidelines.
  • Make available the necessary hiring resources for:
    • Hiring process planning
    • Resume review
    • Interview planning
    • Compensation and benefit packages
    • Correspondence
    • PGA preferred background check provider
  • Market the value of PGA Professionals to non-PGA facilities and the industry.
  • Assist in creating awareness of PGA Player Development strategies and programming.
• Service to PGA Sections:
  • Develop successful relationships with Section leadership and staff and assist in developing Section employment strategies.
  • Develop and deliver employment presentations and education seminars at Section and Chapter meetings and to industry employers and organizations, liaise with Section Education and Employment Committees.
  • Attend and provide reports at Section and Chapter membership meetings; Board meetings and special events as invited. Provide personal appointment opportunities in conjunction with Section/Chapter meetings.
  • Communicate with Section Executive Directors and leadership quarterly (at a minimum) and provide golf industry updates on Employment.
  • Engage with and assist Section Employment Committees as applicable.
  • Attend Section tournaments/events as requested to create relationships, foster goodwill, and support PGA Section staff.
• Association/Departmental Responsibilities:
  • Maintain and report monthly statistics as determined by the Senior Director.
  • Assist in the development and improvement of PGA Career Services programs, projects, systems, publications, and information.
  • Assist in the marketing and promotion of Association and PGA Career Services programs and initiatives.
  • Attend and promote the Association at industry functions and trade shows as assigned.
  • Provide support as needed to non-industry candidates and search support for nontraditional PGA Member roles such as General Managers, Golf Course Superintendents, etc.
  • Provide editorial content and articles for Section newsletters, PGA magazine, and other industry publications.
  • Adhere to the Association’s rules for travel and expenses and be cognizant of the Association’s budget as it relates to the department.
• Support the growth of PGA ExecuSearch:
  • Spread awareness and information on the products and services offered to PGA Sections, Employers, and Members.
  • Engage in proactive outreach and collaborate with other consultants to identify the best candidates for each search.
  • Assist the ExecuSearch team in organizing and managing search materials.
  • Employer support includes guidance in committee selections, interview facilitation, and negotiation.
  • Candidate support includes relationship development, career coaching, and education.
• Contributions to the Game & Business of Golf:
  • Talent Development:
    • Participate and educate the marketplace about the impact PGA Professional has on the community, golf business, and local economy.
    • Provide field support and collaborate with PGA of America Diversity and Inclusion efforts.
    • Active participant in PGA of America recruiting efforts as needed.
  • Allied Associations & Partners:
    • Establish effective working relationships with the Amateur body, including state and local golf associations.
    • Engage with local chapters of GCSAA, CMAA, and NGCOA.
    • Assist department leaders in improving working relationships with Golf Management Companies.
  • Golfer Development:
    • Attend community/Section programs providing instruction or programming targeting new and existing golfers as available.

Qualifications

• Bachelor’s degree: (B.A.) or equivalent in Business Administration, Human Resources, Professional Golf Management (preferably the Executive Management career path) or related field or equivalent combination of education, training, and experience.
• Five years of experience in golf operations or golf industry management role.
• Employment/club relations experience, career counseling and Human Resources management training preferred.
• Section governance, Section Office, or Allied Association experience preferred.
• PGA Member preferred.

Requirements

• Must have knowledge of the golf industry and/or golf facility operations.
• Ability to maintain the confidentiality of sensitive information with the highest level of integrity.
• Skills in customer service and/or sales.
• Knowledge of recruitment-related software, and database mining.
• Working knowledge of Gmail, Google Drive, Google Sheets, and Google Docs.
• Basic fluency in artificial intelligence (AI) tools and concepts.
• Ability to travel approximately 50% per year.

Benefits

• This position is not eligible for immigration sponsorship.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Inclusion

Employees are expected to contribute to a respectful and inclusive team environment by welcoming and respecting others’ beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests. PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive.

Shared Values

Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared values challenges and opportunities you are experiencing.

Supervision

No supervisory responsibilities.

Financial Responsibility

Assist with the development of the annual budget.