Automotive Customer Service Representative

Vehicle Service Specialist - $19 hourly

Valvoline Instant Oil Change | Locally Owned & Operated

Are you ready to reach your full potential? Do you enjoy meeting new people and being part of a fast-paced, team environment? If you're looking for a full-time career with outstanding growth opportunities, our locally owned Valvoline Instant Oil Change locations are proud to provide the tools and training you need to succeed.

We welcome all types of talent - no matter your background or experience level. Whether you're just starting your career, transitioning from another industry, or a seasoned pro looking for a change, we'll train you on everything you need to know.

What We Offer

• Paid, hands-on training
• No late nights - locations close by 7:00 pm
• Competitive pay - up to $19/hr based on experience
• Career advancement opportunities - we promote from within
• Uniforms, safety gear, and PPE provided
• Tuition reimbursement for continuing education
• Employee discounts - 50% off most services
• Friends & family discount - 20% off invoice
• Paid vacation and holidays
• Medical, dental, vision, and 401(k) plan
• (Benefits may vary by location)

Your Responsibilities

• Deliver exceptional customer service and handle questions with care
• Perform oil changes, filter replacements, and preventive maintenance
• Inspect vehicles for potential safety or maintenance needs
• Conduct basic maintenance services such as tire services and fluid exchanges
• Maintain accurate inventory and keep work areas clean and organized
• Follow all safety standards and VIOC procedures to ensure a safe workplace

What You'll Need

• Attention to detail and ability to follow procedures
• Strong communication and customer service skills
• Team-player mindset and willingness to learn
• Commitment to completing training & continued education
• Ability to work in a fast-paced environment and handle multiple tasks.

Requirements

• Excellent problem-solving skills.
• Complete all necessary certifications.
• Must have reliable transportation.
• Able to work with tools to perform duties in tight or hard to reach areas.
• Ability to learn and follow the VIOC SuperPro process for all services.

Physical & Environmental Requirements

• Ability to lift up to 50 lbs and move between bays during service
• Work in indoor/outdoor settings and varying temperatures
• Exposure to common automotive chemicals and noise
• Ability to stand, climb, bend, and reach throughout the shift
• Ability to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.

Text-to-Apply: Text "jobs-dv" to 23000

DV Valvoline Instant Oil Change and its affiliates are proud to be an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.

The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.

We participate in the E-Verify program.