Reservation Sales Agent
$10 per hourViejas
- # Reservation Sales AgentApplylocations: Viejas Casinotime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100348Job SummaryAnswers all incoming calls (within three rings) from guests, casino, Sales Team, and the internet while ensuring guest satisfaction. Enters and confirms bookings into the reservation system according to company’s standards.Job Description• Answers incoming telephone calls within three rings, responds to guest questions and describes rooms, amenities, and rates.• Accurately enters room bookings into central reservation systems.• Maintains an inventory of vacancies, reservations, and room assignments.• Offers the guest alternative dates, waitlists the guests, and calls back if there are cancelled rooms.• Acts as concierge by supplying guests with directions and information regarding property amenities, services, hour of operations and local areas of interest.• Welcomes and acknowledges all guests according to company standards; anticipates and addresses guests service needs; and thanks guests with genuine appreciation.• Answers telephone calls, responds to all guest requests, and follows through to assure satisfactory outcome and compliance.• Assists with entering failed 3rd party reservations accurately and in a timely manner and communicate completion with team.• Makes other reservations such as restaurant, shows, etc.• Maintains and organizes work area.• Partners with and assists other team members to promote an environment of teamwork and achieves common goals.• Attends staff meeting/trainings for update on ongoing hotel activities and promotions.• Follows company and departmental policies and standard operating procedures, and applicable governmental laws and regulations.• Notifies Security of any guest reports of theft.• Ensures that a clean, safe, hazard-free work environment is maintained.• Adheres to all company and department policies, procedures, and standard operating guidelines.• Performs all other duties.• Does not provide supervision to others.• High school diploma or general education degree (GED).• 1 to 2 years of related experience and/or training.• Guest service experience preferred.• Must be age 21 years of age or older.• Knowledge of Microsoft Office.• Ability to type 35 WPM.• Ability to learn the hotel/hospitality systems.• Ability to effectively communicate with guests and team members verbally or in written form.• Detail-oriented, organized, self-motivated, and values teamwork.• Ability to multi-task and work in a fast-paced environment.• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.**Hiring Preference**The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.### Why Viejas?* 85% of our Management Team have been promoted from within* On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas* 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years### About UsSan Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day!Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities.A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink.The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel!* Retirement 401(k) with company match* Medical, Dental, Vision Benefits with employer contribution* Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)* Accident, Critical Illness & Disability Insurance Available* Employee Assistance Program* Bonus Eligibility for all Team Members* $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)* Unlimited Chiropractor Benefit with $10 co-pay* Gym Membership Reimbursement* Viejas Pit Stop Fuel Discount* And, much more!
- J-18808-Ljbffr Viejas
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Reservation Sales Agent in San Diego, CA vacancy
$19 - $21.24 per hour
...Reservation Agent San Diego, CA 92109 Overview Salary Range $19.00 - $21.24 Hourly Description Campland on the Bay is a full-service, destination RV Resort. Located in the Pacific Beach neighborhood of San Diego, we occupy 40 prime acres on Mission Bay just...SuggestedHourly payFull timePart timeWork at officeWeekend workCampland on the Bay
San Diego, CA5 days ago- ...Position Details: As a Reservations Agent, you are the voice of NXT Vacation Management, and will serve as the main point of contact before, during, and after the stays of our many guests and clients. Strong customer service, organizational skills, & attention to detail...SuggestedShift work
LB Vacation Buyer, LLC.
La Jolla, CA1 day ago - ...fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic...SuggestedHourly payWork at officeLocal areaRemote work
U-Haul
San Diego, CA5 days ago - ...Davidson Hospitality Group - 23689 [Front Desk Agent / Night Auditor] As a Reservations Agent at Davidson Hospitality Group, you'll: Answer phone calls and emails to book reservations; Provide exceptional customer service to guests; Maintain accurate records of reservations...SuggestedImmediate startNight shift
Davidson Hospitality Group
San Diego, CA4 days ago $23 - $25 per hour
Job Title Location 7825 Fay Ave, Suite #140, La Jolla, CA, 92037, United States Base Pay $23.00 - $25.00 / Hour Job Category 1 Employee Type Full Time Non-Exempt Description Requirements Summary Luxury Coastal VacationsSuggestedFull time$20 per hour
...room, seating rotations, & wait times during high volume shifts to ensure efficiency in service & balanced server sections Manage reservations; special requests such as celebrations or dietary needs, & large party accommodations Train & develop new hosts on service...Full timeFlexible hoursShift workThe Post Oak
Coronado, CA2 days ago- ...clean reception area • Maintain office supplies and uniforms • Filing • Data Entry • Administrative work for Construction and Sales Divisions as needed • HR including new employee on-boarding • Other duties as assigned. Requirements: • Proven work...Full timeWork experience placementWork at officeFlexible hours
Professional Moving Company
San Diego, CA12 hours ago $20 per hour
...Front Desk Agent Choice Hotels International, Inc is one of the largest lodging franchisors in the world. A challenger in the... ...environment for our guests and team members Reviews all guest reservations and plans their accommodation accordingly Processes...Bi-weekly payHourly payPart timeWork experience placementLocal areaImmediate startFlexible hoursShift workNight shiftChoice Hotels
San Diego, CA4 days ago- Take pride in working for Hilton Hotel Front Desk Associate and help us make every day count. In this position, youll join a fast-paced environment where teamwork matters while supporting daily operations and contributing to success. Reliable pay, flexible scheduling, ...Flexible hours
TradeJobsWorkforce
San Diego, CA5 days ago - Valid8 Financial, Inc. seeks a General Clerk III to provide administrative support at various Military Entrance Processing Station (MEPS) sites. Responsibilities include processing applicant records, maintaining medical logs, and ensuring document accuracy. The ideal candidate...Full timeWork at officeMonday to Friday
VALID8 Financial
San Diego, CA2 days ago - Be part of Hilton Hotel Front Desk Associate and be the first friendly point of contact. In this role, youll check people in, answer questions, and keep schedules organized, staying on schedule and working with care. Success comes from people who bring calm communication...
TradeJobsWorkForce
Coronado, CA5 days ago - Nova Travels is seeking a Remote Travel Experience Coordinator to help clients prepare for travel and coordinate trip details. You will stay organized and ensure travelers feel supported before departure, using digital tools to communicate and manage itineraries. The...Remote workFlexible hours
Nova Travels
San Diego, CA5 days ago - ...A leading travel agency is seeking a remote travel agent to assist customers in planning their dream vacations. The role involves discussing travel options, making bookings, and providing detailed information about destinations and resorts. Candidates should have a high...Remote work
LuxDestinationbj
San Diego, CA5 days ago - ...We are seeking a motivated and results-driven Travel Sales Advisor to join our remote team. In this role, you will connect with clients to understand their travel desires and guide them through the booking process, helping turn their vacation dreams into reality. If...Remote workFlexible hours
Live the Dash Travel
San Diego, CA5 days ago - ...revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Your Growth PathFront Office Supervisor/Accounts Payable or Receivable Clerk – Front Office ManagerYour...Full timePart timeWork at officeNight shiftWeekend work
Hersha Hospitality Management
San Diego, CA4 days ago - ...settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Also works as a front desk agent during shift as needed.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job...Local areaImmediate startShift workNight shift
Driftwood Hospitality Management
San Diego, CA2 days ago $20 - $21 per hour
Front Desk AgentChecks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors...Full timeNight shiftExcel Hotel Group
San Diego, CA4 days ago- Night Auditor Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your...Daily paidTemporary workAll shiftsFlexible hoursShift workNight shiftWeekend work
SpringHill Suites Miami Airport South
San Diego, CA2 days ago - Driftwood Hospitality - - Responsibilities: Balance room, restaurant and bar daily work; Post and balance charges and settlements; Prepare daily Restaurant Revenue Report data; Balance revenue and settlement accounts nightly; Assist front desk as neededNight shift
Driftwood Hospitality
San Diego, CA12 hours ago $24 per hour
Job Type Part-time Description Our team is looking to add a motivated Part-Time Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to...Part timeLive inFlexible hoursShift workNight shiftWeekend workIsland Hospitality
San Diego, CA1 day ago$28.85 per hour
Night Auditor Hourly Rate: $28.85 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment...Hourly payFull timeWorldwideShift workNight shiftWeekend workMarriott Vacations Worldwide
San Diego, CA1 day ago- Job Title:Night Auditor Overall Responsibilities Responsible for running all overnight duties at the Front Desk. Complete Night Audit procedures from Fosse Always use guest name. Listen intently to each guest, focusing directly on them during each interaction. Use aggressive...Immediate startFlexible hoursShift workNight shift
Huntington Hotel Group
San Diego, CA1 day ago - US - San Diego, CA Full time REQ35803 Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation...Permanent employmentFull timeWork experience placementLocal area
Teledyne
San Diego, CA2 days ago - ...Hotels - - Responsibilities: Balance accounts and conduct nightly audits; Maintain records of room availability and guest accounts; Prepare and distribute daily reports; Audit and reconcile cashiers and credit card transactions; Assist Guests as a Guest Service Agent...Night shift
HHM Hotels
San Diego, CA1 day ago $26 - $27 per hour
About Us We are an all-suite hotel located in the heart of downtown San Diego. Embassy Suites by Hilton San Diego Bay - Downtown is the ideal location to work in the area. Accessible to public transportation and located across from the Headquarters at Seaport Village...Hourly payTemporary workShift workNight shiftHEI Hotels & Resorts
San Diego, CA3 days ago$18 - $20 per hour
Description Silvercrest Senior Residences serve to fill a critical need for housing for low-income seniors. Residents pay only thirty percent of their income for housing, and the U.S. Department of Housing and Urban Development (HUD) pays the difference. These apartment...Hourly payPart timeWork at officeThe Salvation Army USA Western Territory
Chula Vista, CA2 days ago- ...years of experience in technology consulting, enterprise or solutions architecture and architectural frameworks.At least 3 years in a Sale Support / Client Engagement Role for new or existing deployments, RFP, SOW, Sales Presentation Creation experienceAt least 3 years...Permanent employmentFull timeH1bFlexible hours
- Job Description Currently recruiting Medical Office Clerks to provide administrative and clerical support services at Naval Medical Center San Diego in San Diego, California . Services will be provided Sunday through Saturday, including holidays, with coverage...Work at officeShift workNight shiftDay shift
The Arora Group
San Diego, CA1 day ago $13 per hour
Job Summary Urbn Leaf, the new standard in licensed dispensaries is now searching for individuals to expand our team. We are seeking hip and talented individuals with a keen sense of appropriate professional demeanor and dress for an upscale dispensary. We expect exceptional...Full timeWork experience placementWork at officeNight shiftWeekend workBay Park Organics Cooperative, Inc.
San Diego, CA2 days ago$23 - $25 per hour
Job Description Job Description Office Assistant Location: Sorrento Valley, San Diego, CA LHH Recruitment Solutions is seeking a detail-oriented and organized Office Assistant to join our client's team in Sorrento Valley. This position will provide administrative...Hourly payContract workTemporary workWork at officeLocal areaMonday to FridayLHH US
San Diego, CAmore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Reservation Sales Agent. Be the first to apply!
Related searches
- reservation sales agent work from home San Diego, CA
- entry-level sales representative San Diego, CA
- sales consultant work from home San Diego, CA
- professional sales representative San Diego, CA
- hvac sales representative San Diego, CA
- product sales representative San Diego, CA
- sales executive San Diego, CA
- industrial sales representative San Diego, CA
- sales enablement specialist San Diego, CA
- independent sales representative San Diego, CA