Branch Manager

Location 2273 Hog Mountain Rd,Watkinsville, GA, 30677,United States Job Category Management Employee Type Full Time Required Degree 4 Year Degree Manage Others Yes Description W hat You’ll Do: Responsible for the overall daily operation of the branch. Ensures that all requirements for fully servicing member requests are in place, to include but not limited to appropriate staffing, proper cash management, and communicating information to staff effectively and in a timely manner. Responsible for ensuring all control and security measures are in place and adhered to accordingly. Ensures branch meets or exceeds loan production goals with minimal processing errors and policy violations serving as the senior lender in the branch. Ensures branch meets or exceeds new account goals, both consumer and business, with minimal processing errors and policy violations. Ensures that additional products and services are provided to members to meet or exceed cross-sell goals and increase member product penetration. Directs and coordinates branch staff to ensure WOW member experience standards areachieved by promoting a positive member service culture. Maintains a highly motivated, well-trained staff, maintaining effective employee relations by performing all functions of H/R management within the branch including employee counseling sessions, regular coaching, Performance Appraisals,etc. Leads by example demonstrating initiative, dependability, positive attitude, goodattendance record, and teamwork.Makes sound decisions and is able to resolve problems/conflict effectively. Promotes Robins Financial Credit Union and goodwill by participating in a variety of community activities. Makes ongoing contact with businesses and individuals to promote increased membership and usage of CU products. Assists in preparing the budget for the branch and directs activities of the branch to ensure operational efficiency by working within set budget constraints. Ensures branch staff operates consistently within Robins Financial policies and procedures, state and federal laws and NCUA regulations to include favorable internal and external audits. Demonstrates teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy. What You Need To Succeed : J ob Education and Experience Required: High school diploma or equivalent BS/BA college degree in a Business related discipline (Accounting, Finance, Management, or HR). If no degree, 5 years relevant work experience. 6 years progressive experience in a retail branch location, including new account and consumer lending activities Preferred Education, Certifications & Experience: 3 years management experience in the financial service industry Knowledge & Skills Required: Knowledge of credit evaluation and consumer loan underwriting; Knowledge of financial services management, to include compliance requirements Skills: Excellent customer service skills; strong organizational skills; ability to coach sales skills; excellent verbal and written communication skills; coaching and leadership skills; computer skills (i.e., Microsoft Office); ability to manage workloads; ability to make sound decisions; ability to foresee problems and make appropriate corrections. Requirements What You Need To Succeed : Job Education and Experience Required: BS/BA college degree in a Business related discipline (Accounting, Finance, Management, or HR). If no degree, 5 years relevant work experience. 6 years progressive experience in a retail branch location, including new account and consumer lending activities Preferred Education, Certifications & Experience: 3 years management experience in the financial service industry Knowledge & Skills Required: Knowledge of credit evaluation and consumer loan underwriting; Knowledge of financial services management, to include compliance requirements Skills: Excellent customer service skills; strong organizational skills; ability to coach sales skills; excellent verbal and written communication skills; coaching and leadership skills; computer skills (i.e., Microsoft Office); ability to manage workloads; ability to make sound decisions; ability to foresee problems and make appropriate corrections. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 20 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hour Summary Generous paid time off- Earn over 4 weeks of PTO during your first year of employment Holidays- 11 observed holidays in addition to paid time off Tuition reimbursement- Up to $5000 per year #J-18808-Ljbffr