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Enterprise AI CX Specialist — End-to-End Tech Support

Harvey

Harvey is transforming legal and professional services by deploying frontier AI on enterprise-grade platforms. We are seeking an experienced enterprise support engineer to own technical issues end-to-end, respond to customer inquiries, and deliver empathetic solutions at scale. You will investigate root causes using Datadog, Snowflake, and Auth0, document interactions, and help improve support processes. A strong communicator with 4+ years in enterprise tech support is essential. #J-18808-Ljbffr Harvey

Vacancy posted 4 days ago
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